Epic Application Analyst

PATTERNS LLC; Oklahoma; On-site; USD 75,000 - 105,000; Full time

Job summary

PATTERNS LLC in Oklahoma is seeking an experienced Epic Application Analyst to support the design, build, testing, validation, implementation, optimization, and ongoing Tier-2 support of Epic clinical applications. You will be a key technical resource ensuring systems align with clinical and operational objectives.

This role requires Epic Cupid Certification, at least one year of Epic experience, strong analytical skills, and the ability to work with IT, clinicians, and vendors.

Qualifications

• Active Epic Cupid Certification is required.
• Minimum of 1 year of Epic implementation or Epic Connect experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Design, build, test, validate, and support Epic applications.
• Provide Tier-2 support and document workflows and configurations.
• Collaborate with IT, vendors, and clinical staff to meet goals.
• Travel on-site for training and Go-Live activities.

Skills

Epic Cupid Certification

Job description

Schedule: Monday – Friday | 8:00 AM – 4:30 PM

Position Overview

We are seeking an experienced and detail-oriented Epic Application Analyst to support the design, build, testing, validation, implementation, optimization, and ongoing support of Epic clinical applications. In this role, you will act as a key technical resource, ensuring that our systems align with clinical and operational objectives while delivering exceptional Tier-2 support.

Key Responsibilities

• System Development & Maintenance: Design, build, test, validate, and support assigned Epic applications.
• Workflow Optimization: Participate in future-state workflow development and system build, consistently identifying opportunities for application optimization and enhancement.
• Technical Troubleshooting: Investigate complex application issues and develop effective, sustainable solutions.
• End-User Support: Provide Tier-2 application support and maintain an in-depth knowledge of functional workflows and application functionality.
• Cross-Functional Collaboration: Work closely with IT, third-party vendors, project teams, healthcare professionals, and leadership to support clinical and operational goals.
• Documentation & Compliance: Maintain highly accurate application documentation and strictly adhere to established change-management processes.
• On-Site Support: Travel as required to support Epic training and Go-Live activities.

Required Qualifications

• Certification: Active Epic Cupid Certification is strictly required.
• Experience: Minimum of 1 year of related experience, with direct experience in Epic Implementation and/or Epic Connect.
• Technical Skills: Strong analytical and problem-solving skills with a proven track record of resolving complex application issues.
• Soft Skills: Excellent communication and interpersonal skills, with the ability to work both independently and collaboratively across multidisciplinary teams.
• Time Management: Demonstrated ability to manage strict deadlines and balance multiple competing priorities.