Epic Ancillary Apps Manager - Day Shift Leader

Adventist HealthCare; Gaithersburg (MD); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Free Employee parking

Health insurance

Paid time off

Tuition reimbursement

Retirement matching

Job summary

Adventist HealthCare in Gaithersburg, MD seeks an experienced Epic Ancillary Application Manager to lead Epic teams through implementations, upgrades, and ongoing support, ensuring quality and on-time delivery. You will supervise analysts, coordinate with project leaders, vendors, and clinical stakeholders to align application solutions with care objectives.

The role requires a Bachelor's degree (Master's preferred), six years in clinical/IT with EHR experience, three years of management, and

Qualifications

• Bachelor's degree from an accredited college or university in information technology, healthcare administration, clinical informatics, business administration, computer science, nursing, or a related field.
• Minimum of six (6) years of progressively responsible experience in a clinical area and information technology, including electronic health record implementation, application support, clinical informatics, healthcare operations, or related healthcare technology experience.
• Minimum of three (3) years of management experience preferred. Experience leading application teams, technical staff, or healthcare information technology initiatives is preferred.
• Additional Epic certifications or proficiencies preferred
• Project Management Professional preferred
• Lean Six Sigma Green Belt preferred
• Experience leading Epic implementations, upgrades, optimization initiatives, and application governance is preferred. Experience supporting integrated workflows across multiple Epic applications and using IT service management practices is preferred.

Responsibilities

• Leads assigned Epic application teams through implementation, optimization, testing, integrated workflows, go-live planning, stabilization, upgrades and ongoing support while ensuring project scope, quality, and timelines are achieved.
• Directly supervises Epic application analysts, including work assignments, performance management, professional development, resource allocation, workload balancing, coaching, and hiring support.
• Coordinates application activities with the Project Director, project managers, operational leaders, technical teams, vendors, training, testing, reporting, and other application teams to ensure integrated delivery across the enterprise.
• Oversees application support, upgrades and optimization, including issue management, risk identification, escalation, workflow decisions, change control, integrated planning, and leadership status reporting.
• Ensures application build, workflow design, testing, validation, integrated readiness, cutover preparation, and production support activities meet organizational standards and Epic implementation practices.
• Partners with operational leaders, clinical stakeholders, revenue cycle leaders, physician champions, subject matter experts, and Epic representatives to ensure application solutions support operational, regulatory, and patient care objectives.
• Develops team capabilities through mentoring, performance feedback, certification planning, knowledge transfer, and continuous process improvement initiatives.
• Maintains expertise in Epic application functionality, healthcare technology trends, interoperability concepts, implementation methods, and organizational priorities.

Skills

Epic applications

Management experience

Project management

IT service management

Healthcare operations

Education

Bachelor's degree

Master's degree preferred

Job description

Adventist HealthCare in Gaithersburg, MD seeks an experienced Epic Ancillary Application Manager to lead Epic teams through implementations, upgrades, and ongoing support, ensuring quality and on-time delivery. You will supervise analysts, coordinate with project leaders, vendors, and clinical stakeholders to align application solutions with care objectives.

The role requires a Bachelor's degree (Master's preferred), six years in clinical/IT with EHR experience, three years of management, and