Epic Analytics & Workflow Optimizer

Sotalent; Tyler (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Sotalent is seeking an Epic Analyst to support, optimize, and enhance Epic applications and healthcare workflows across clinical and business operations. This role acts as a liaison between end users, clinical teams, operational stakeholders, and IT to ensure Epic solutions are configured, maintained, and continuously improved.

The candidate should have 3+ years of experience, with 2+ years in healthcare or IT, and Epic certification or proficiency in modules.

Formación

• Associate or Bachelor’s degree in healthcare, business, information systems, or related field.
• 3+ years of experience, including 2+ years in healthcare, business systems, or IT.
• Strong knowledge of Epic workflows and understanding of operational processes.
• Ability to develop new Epic functionality with minimal direction.
• Excellent analytical, problem-solving, and multitasking skills.
• Highly effective communication, customer service, and user engagement abilities.
• Ability to work independently while collaborating with cross-functional teams.
• Experience mentoring junior team members is a plus.

Responsabilidades

• Configure, test, support, and optimize Epic modules to meet requirements.
• Partner with operational leaders, clinical teams, and IT to deliver user-centered solutions.
• Perform workflow analysis, identify gaps, and recommend improvements.
• Troubleshoot and resolve moderate Epic issues; escalate when needed.
• Manage medium-complexity build requests, enhancements, and projects with minimal oversight.
• Participate in system upgrades, new feature evaluations, and version releases.
• Maintain documentation following change control and governance standards.
• Provide ongoing education and guidance to end users on Epic functionality.

Conocimientos

Epic workflows

Analytical skills

Problem-solving

Communication skills

User engagement

Independent work

Mentoring

Educación

Associate or Bachelor's degree in healthcare, business, information systems, or related field

Descripción del empleo

Sotalent is seeking an Epic Analyst to support, optimize, and enhance Epic applications and healthcare workflows across clinical and business operations. This role acts as a liaison between end users, clinical teams, operational stakeholders, and IT to ensure Epic solutions are configured, maintained, and continuously improved.

The candidate should have 3+ years of experience, with 2+ years in healthcare or IT, and Epic certification or proficiency in modules.