Epic Analyst - Prelude/Grand Central/Referral/Cadence

OU Health; Arkansas; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health is seeking an Epic Analyst to support and roll out EHR functionality across Prelude, Grand Central, Referrals, and Cadence. This remote-friendly role requires knowledge of healthcare workflows and strong problem-solving abilities.

The candidate should have Epic certifications and the capacity to work with cross-functional teams to optimize clinical and revenue workflows within OU Health's IT Care Delivery Applications department.

Qualifications

• Bachelor's degree required; Epic certification within three months of class completion or six months of hire.
• Level I: 0–3 years IT or healthcare experience; Level II: 3–5 years; Level III: 5+ years; Epic certification required.
• Epic certification in specified areas is required; multiple Epic certifications preferred.

Responsibilities

• Provide day-to-day technical support to end-users and troubleshoot issues to ensure uninterrupted use of the EHR system.
• Perform routine maintenance tasks, including software updates, patches, and upgrades for stability and security.
• Participate in testing and validation activities for system changes and upgrades.
• Assist in configuring and customizing the EHR to meet workflows of healthcare providers.
• Collaborate with cross-functional teams to support EHR initiatives and projects.
• Maintain accurate documentation of configurations, procedures, and issues for knowledge transfer.

Skills

Analytical

Verbal communication

Organization

Independent work

Teamwork

Problem solving

Healthcare workflows

MS Office

Education

Bachelor's degree

Epic Certification (required)

Tools

Epic Applications

Cadence

Prelude

Referrals

Grand Central

Job description

Position Title: Epic Analyst - Prelude/Grand Central/Referral/Cadence

Department: IT Care Delivery Applications

Job Description: This position may be performed remotely from the following locations within the United States of America: Arkansas, Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with OU Health. State locations and specifics are subject to change as our hiring requirements shift. This position may be filled as an EHR Application Analyst I, II, or III depending on individual qualifications including education, experience, and/or certifications.

Job Description

The EHR Application Analyst I will assist in the development, support and functionality roll out of an Electronic Health Record (EHR) system. The EHR Application Analyst I assists the organization in optimizing their workflow processes through building applications that are tailored to meet the organizations' needs. Responsible for learning the EHR system's capabilities and functional use and apply knowledge of Healthcare Business workflows to assist in the implementation of a system that meets process needs.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.

• Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.

• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.

• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.

• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.

• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.

• Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.
  

General Responsibilities:

• Performs other duties as assigned.

Preference:

• Ideal candidate would be certified in Cadence, Prelude, Referrals, and Grand Central

Minimum Qualifications: Level I

Education: Bachelor's Degree required.
Experience: 0 - 3 years of applicable IT or healthcare experience required.
License/Certification/Registration Required: Epic certification required within three months of class completion or 6 months of hire.

Minimum Qualifications: Level II

Education Requirements: Bachelor's Degree required.
Experience Requirements: 3 - 5 years of applicable IT or healthcare experience required. Epic Implementation experience preferred.
License(s)/Certification(s)/Registration(s) Required:

• Epic certification in specified area required.

• Multiple Epic certifications preferred.

Minimum Qualifications: Level III

Education Requirements

• Bachelor's degree required.

Experience Requirements

• 5 or more years of applicable IT or healthcare experience required. Multiple Epic implementation experience preferred.

License/Certification/Registration Requirements

• Certification in 1 or more Epic Applications is required.

Knowledge, Skills and Abilities Required:

• Analytical, organization, and verbal communication skills.

• Ability to work independently and within teams.

• Ability to solve problems and understand customer needs.

• Understanding of healthcare business process and technology.

• Understanding of healthcare workflows and terminology.

• Strong desktop tool usage including Word, Excel, and PowerPoint.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.