Electronic Health Record Analyst II

Geisinger; Danville (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Geisinger in Danville, Pennsylvania, is seeking a qualified candidate to support Electronic Health Record (EHR) system implementation and ongoing support. Responsibilities include analyzing workflows, developing documentation, and providing training. The ideal candidate will have significant experience with EHR systems, specifically with Epic, and possess solid project management skills.

The position requires at least 4 years of relevant experience and a high school diploma or equivalent. The role entails documenting processes and some on-call responsibilities for 24x7 support.

Qualifications

• Minimum of 4 years relevant experience in EHR or related field.
• PMP certification preferred for project management roles.
• Experience with Epic Ambulatory/Outpatient build is highly preferred.

Responsibilities

• Perform tasks related to EHR system implementation and support.
• Develop understanding of assigned applications and document workflows.
• Participate in vendor review and selection processes.

Skills

EHR System Implementation

Critical Thinking

Documentation Skills

Training Skills

Project Management

Education

High School Diploma or Equivalent (GED)

Tools

Epic Systems

Job description

Job Summary

Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance.

Job Duties

• Develops a strong understanding of assigned application(s) and can demonstrate a proficiency in navigating through the Electronic Health Record (EHR).
• Meets with relevant personnel to gather information and observe workflows.
• Demonstrates the understanding of both the current and proposed workflows and can document the workflows using a flowchart format. Identifies opportunities and propose solutions to streamline the workflow to gain efficiencies.
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
• Performs application testing including scenario‑based, integrated, and parallel testing.
• Applies critical thinking to problem solving and strives to understand the root cause of the issue.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status and demonstrates appropriate issue escalation.
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
• Actively participates in meetings by being an engaged listener and offering both feedback and input.
• Prepares training material and conducts training classes in either virtual or in‑person settings.
• Adheres to best practices regarding information security.
• Participates in team on‑call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on‑site support as needed to end‑users.
• Supports system upgrades, patches, and monitoring.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Develops understanding of the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all‑inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

• Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Highly Preferred Experience

• Epic Ambulatory/Outpatient build experience (certification a plus)
• Project Management: PMP Certification

Additional Epic Experience Willing To Consider

• Healthy Planet & Compass Rose
• Research
• Beacon
• Cupid
• EpicCare Ambulatory Specialty Modules (i.e., Bones, Kaleidoscope, and Dermatology)

Education

High School Diploma or Equivalent (GED) - (Required)

Experience

Minimum of 4 years - Relevant experience* (Required)

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.