Epic Analyst II: Systems Integrator & Workflow Optimizer

Albany Medical College; City of Albany (NY); On-site; USD 77,000 - 119,000; Full time

Job summary

Albany Medical College seeks an Epic Analyst Level II to support Epic and related systems, documenting workflows and enabling improvements. You will write requirements, assess technologies, and define system and functional specs while collaborating with internal customers.

Essential duties include testing, on-call support, and maintaining confidentiality, with Epic certification expected. A strong ED/healthcare IT background is preferred and on-site work in Albany, NY is required.

Qualifications

• Associate degree required; bachelor’s preferred.
• 4–6 years of relevant experience.
• Understanding SDLC and system workflows.
• Experience with Epic and third-party integrations.
• Excellent customer communication and problem-solving.

Responsibilities

• Analyze system workflows and processes.
• Support build and configuration of Epic applications and third party systems.
• Collaborate with cross-functional teams on project life-cycle management.
• Provide end-user support and troubleshoot issues.
• Develop and execute detailed test cases to ensure functionality.
• Document changes and enhancements to systems.

Skills

Systems development lifecycle

SQL

Object oriented programming

Communication with customers

Troubleshooting

HIPAA knowledge

EPIC Certification

Education

Associate's Degree

Bachelor's Degree

Job description

Albany Medical College seeks an Epic Analyst Level II to support Epic and related systems, documenting workflows and enabling improvements. You will write requirements, assess technologies, and define system and functional specs while collaborating with internal customers.

Essential duties include testing, on-call support, and maintaining confidentiality, with Epic certification expected. A strong ED/healthcare IT background is preferred and on-site work in Albany, NY is required.