Epic Analyst II — EHR Systems & Workflow Specialist

100 Albany Med Health System; City of Albany (NY); On-site; USD 77,000 - 119,000; Full time

Job summary

Albany Med Health System is seeking an Epic Analyst to build, maintain, and modify Epic and third-party systems, documenting workflows and identifying improvements. The role emphasizes collaboration with internal customers, developing specifications, and ensuring system functionality across multiple vendors.

Epic certification is required upon hire. Qualified candidates typically hold an Associate's degree (Bachelor's preferred) with 4-6 years of relevant experience and a strong understanding of

Qualifications

• Associate's Degree - required
• Bachelor's Degree - preferred
• 4-6 years of relevant experience - required
• Understanding of systems development life-cycle management
• Ability to communicate effectively with customers to resolve issues
• Basic understanding of object oriented programming principles, SQL, standardized markup languages and a strong customer focus
• Ability to troubleshoot application issues
• Ability to communicate effectively with internal customers and vendors
• Ability to manage operational effectiveness and implement systems and updates collaboratively with customers and vendor
• Familiarity with windows based applications and technology
• Familiarity with HIPAA regulations, medical terminology, healthcare, or financial and billing processes is a plus
• EPIC Certification - Upon Hire

Responsibilities

• Conduct analysis of system workflows and processes
• Support the build and configuration of Epic applications and third party systems
• Collaborate with cross-functional teams to contribute to project life-cycle management
• Provide end-user support, troubleshoot issues, and identify configuration changes
• Develop and execute detailed test cases to ensure system functionality
• Contribute to the documentation of system changes and enhancements

Skills

Customer communication

SQL

Object oriented programming

Windows familiarity

Analytical thinking

Education

Associate's Degree

Bachelor's Degree

Tools

Epic Applications

Third-party systems

Job description

Albany Med Health System is seeking an Epic Analyst to build, maintain, and modify Epic and third-party systems, documenting workflows and identifying improvements. The role emphasizes collaboration with internal customers, developing specifications, and ensuring system functionality across multiple vendors.

Epic certification is required upon hire. Qualified candidates typically hold an Associate's degree (Bachelor's preferred) with 4-6 years of relevant experience and a strong understanding of