EPIC Analyst: Drive Healthcare Tech & Impact

Planned Parenthood South Atlantic; South Carolina; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

403B Retirement Plan with matched_cont

Paid Time Off

Job summary

Planned Parenthood South Atlantic is seeking an EPIC Analyst to support Epic Ambulatory workflows across multiple sites, ensuring accurate billing, scheduling, and patient privacy.

You will collaborate with BetterHealth and a cross-functional team, provide end-user training and reporting, and travel regionally (SC, NC, VA) while working in a hybrid schedule. This role requires 3–5 years IT experience and strong communication to translate technical concepts for diverse staff.

Qualifications

• 3–5 years IT experience in a healthcare setting.
• Experience with Electronic Health Records, ideally Epic Ambulatory, and practice management systems.
• Ability to prioritize and manage multiple projects and demands.
• Excellent written and verbal communication; translate technical language for non-technical staff.
• Ability to work independently and collaboratively.

Responsibilities

• Provide help desk support on Epic use and related equipment to all end users.
• Collaborate with BetterHealth and affiliate stakeholders to build and maintain Epic workflows and reports.
• Lead end-user training and ensure training materials are up to date.
• Monitor data integrity; build and train users on EHR reports and dashboards.
• Coordinate with cross-functional teams to optimize Epic configuration and processes.

Skills

IT experience

Epic Ambulatory

Multitask & project management

Clear communication skills

Tools

Epic

Job description

Planned Parenthood South Atlantic is seeking an EPIC Analyst to support Epic Ambulatory workflows across multiple sites, ensuring accurate billing, scheduling, and patient privacy.

You will collaborate with BetterHealth and a cross-functional team, provide end-user training and reporting, and travel regionally (SC, NC, VA) while working in a hybrid schedule. This role requires 3–5 years IT experience and strong communication to translate technical concepts for diverse staff.