Epic Application Analyst - Hybrid Healthcare IT role

ECU Health; Greenville (NC); Hybrid; USD 69,000 - 100,000; Full time

Benefits offered by this job

Hybrid role (Greenville, NC)

Great benefits

Job summary

ECU Health in Greenville, NC seeks an Application Analyst I–IV to support Epic workflows (Radiant, Mammo, Cupid) and related tools. You will participate in end-user discussions, analyze simple issues, and assist with testing, evaluation, and implementation of patches and upgrades in a hybrid work setting.

The role emphasizes collaboration with clinical and IT staff, adherence to change control, and clear communication.

Qualifications

• Associate degree or higher required; Bachelor's preferred.
• Ability to provide value-added support for one or more applications.
• Proactive self-learning and mentoring to understand current applications.

Responsibilities

• Participates in end-user discussions regarding workflows and upcoming enhancements or system changes.
• Supports evaluation, testing, and implementation of defect patches, system upgrades, and releases per SLA.
• Communicates effectively to document and share knowledge; collaborates to improve team performance.
• Maintains change control adherence and meets incident and request SLAs.

Skills

Verbal and written communication

Issue analysis

Team collaboration

Education

Associate degree or higher

Bachelor's degree in CS/IS or related field

Tools

Epic Radiant

Epic Mammo

Epic Cupid

Reporting Workbench

Slicer Dicer

Job description

ECU Health in Greenville, NC seeks an Application Analyst I–IV to support Epic workflows (Radiant, Mammo, Cupid) and related tools. You will participate in end-user discussions, analyze simple issues, and assist with testing, evaluation, and implementation of patches and upgrades in a hybrid work setting.

The role emphasizes collaboration with clinical and IT staff, adherence to change control, and clear communication.