Epic Ambulatory Training Specialist (Credentialed)

Catholic Health; Melville (NY); On-site; USD 98,000 - 107,000; Full time

Job summary

Catholic Health in Melville, NY is seeking an Epic Credentialed Trainer to educate ambulatory staff on Epic EHR applications and workflows. You will train physicians, advanced practice providers, nurses, medical assistants, and front desk staff, ensuring proficiency and effective use of Epic Ambulatory modules.

You will review training metrics, support go-lives, and partner with leaders to improve adoption and satisfaction while maintaining compliance and standardized workflows.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred (Education, Informatics, Healthcare, or related field).
• 2–3 years Epic experience in an ambulatory setting (Epic trainer, system analyst or informatics analyst).
• Prior classroom instruction or adult education/training experience desired.

Responsibilities

• Facilitate in-person support and training for Epic Ambulatory, Haiku, and related workflows.
• Support physicians and staff with Epic personalization tools (SmartTools, preference lists, order panels, In Basket).
• Provide at-the-elbow training and support during upgrades and optimizations.
• Collaborate with Principal Trainers and Analysts to maintain lesson plans and tip sheets.
• Ensure training materials align with Catholic Health’s standardized ambulatory workflows and compliance requirements.

Skills

Epic experience

Ambulatory workflows

Adult education

Training delivery

Communication skills

Education

Associate degree

Bachelor’s degree preferred

Tools

SmartTools

In Basket

Order panels

Preference lists

Job description

Catholic Health in Melville, NY is seeking an Epic Credentialed Trainer to educate ambulatory staff on Epic EHR applications and workflows. You will train physicians, advanced practice providers, nurses, medical assistants, and front desk staff, ensuring proficiency and effective use of Epic Ambulatory modules.

You will review training metrics, support go-lives, and partner with leaders to improve adoption and satisfaction while maintaining compliance and standardized workflows.