Epic Ambulatory Training Lead (Remote/Hybrid)

Healthcare IT Leaders; New York (NY); Hybrid; USD 111,000 - 166,000; Full time

Job summary

Healthcare IT Leaders seeks an experienced Epic Ambulatory Principal Trainer to support a six-month Epic implementation and training engagement. The role focuses on developing and delivering training, MST build support, and creating e-learning content across the implementation lifecycle.

The candidate will translate clinical and business requirements into effective Epic solutions, collaborate with clinical, operational, and technical teams, and travel onsite as needed for key activities.

Qualifications

• Proven experience as an Epic Ambulatory Principal Trainer.
• Current Epic certification required.
• TED 305 certification required.
• Hands-on MST Build experience.
• Strong experience developing e-learning and digital training content.
• 2–5 years of Epic EMR and/or clinical applications experience.
• Strong requirements analysis and documentation skills.
• Ability to translate requirements into Epic solutions and training.

Responsibilities

• Serve as a Principal Trainer for Epic Ambulatory, supporting training strategy, curriculum development, delivery, and end-user readiness.
• Develop and maintain training materials, including e-learning, digital content, instructor-led training, job aids, workflows, and supporting documentation.
• Provide hands‑on support for MST Build, ensuring training environments and content reflect configured Epic workflows.
• Conduct requirements gathering and analyze business, functional, and technical requirements to translate organizational needs into effective Epic solutions and training programs.
• Document requirements and workflows using process models, data models, flowcharts, workflow diagrams, and other appropriate documentation.
• Collaborate with clinical, operational, application, and technical teams to ensure training aligns with organizational workflows and Epic functionality.
• Support testing, validation, issue resolution, and implementation readiness activities.
• Communicate complex technical and clinical concepts clearly to diverse audiences, including clinicians, operational leaders, application teams, and end users.
• Contribute to full life‑cycle Epic implementations, including discovery, design, build, testing, training, go‑live, and post‑production support.
• Travel onsite, as needed, for key implementation, training, testing, and go‑live activities.

Skills

Epic Ambulatory

Training delivery

e-learning development

MST Build

Requirements analysis

Stakeholder management

Clinical workflow knowledge

Education

Epic certification

TED 305 certification

Job description

Healthcare IT Leaders seeks an experienced Epic Ambulatory Principal Trainer to support a six-month Epic implementation and training engagement. The role focuses on developing and delivering training, MST build support, and creating e-learning content across the implementation lifecycle.

The candidate will translate clinical and business requirements into effective Epic solutions, collaborate with clinical, operational, and technical teams, and travel onsite as needed for key activities.