Epic Ambulatory Analyst - Remote and Growth Opportunities

Talanto; Northern (KY); Hybrid; USD 79,000 - 103,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k)

Parental leave

Career development

Job summary

Hummingbird is seeking an Epic Analyst - Ambulatory to support the EpicCare Ambulatory application for a healthcare customer. You will diagnose issues, build and test changes, and guide upgrades, turning business needs into reliable, well-documented solutions.

This role is remote within the United States, aligned to Pacific time hours, and requires Active Epic Ambulatory certification plus 2+ years of ambulatory workflow experience. A collaborative team environment and on-call duties may apply.

Qualifications

• 2+ years of experience delivering scoped analyst work focusing on problem solving, requirements gathering, testing, and solution implementation, ideally within Epic.
• Active Epic Ambulatory certification required at time of hire.
• Well-rounded experience across ambulatory workflows, with ability to tackle a range of work.
• Strong analytical and problem-solving skills, with ability to investigate root causes, synthesize findings.
• Proficiency documenting requirements, test results, and system changes clearly for technical and non-technical audiences.
• Customer-service mindset and comfort working as a trusted vendor partner to clinics.
• Autonomy, reliability, and initiative to hit the ground running and work independently.
• On-call support during scheduled times, if required.

Responsibilities

• Diagnose reported issues by analyzing workflows and data, identifying root causes, and understanding underlying business needs.
• Gather and document requirements through stakeholder conversations, translating needs into clear, testable requirements.
• Build, test, and validate changes to EpicCare Ambulatory, including orders, SmartTools, rules, and Nova notes.
• Execute changes through defined processes to maintain compliance and auditability.
• Contribute to twice-yearly Epic upgrades, supporting testing, validation, and go-live coordination.
• Take on optimization and project work as prioritized by the customer.
• Partner with stakeholders to understand context and provide timely progress updates.
• Deliver work in line with SLAs and quality standards, supporting core client delivery activities.
• Identify opportunities to improve tools and processes and contribute to team knowledge.

Skills

Analyst experience

Problem solving

Stakeholder communication

Autonomy

Education

Epic Ambulatory Certification

Tools

EpicCare Ambulatory

Nova notes

Job description

Hummingbird is seeking an Epic Analyst - Ambulatory to support the EpicCare Ambulatory application for a healthcare customer. You will diagnose issues, build and test changes, and guide upgrades, turning business needs into reliable, well-documented solutions.

This role is remote within the United States, aligned to Pacific time hours, and requires Active Epic Ambulatory certification plus 2+ years of ambulatory workflow experience. A collaborative team environment and on-call duties may apply.