Epic Ambulatory 3rd Party Application Analyst

Computer Task; Northern (KY); Hybrid; USD 85,000 - 130,000; Full time

Job summary

CTG is seeking an experienced Epic Ambulatory 3rd Party Applications Consultant to support Epic and integrated third‑party solutions. You will partner with clinical, operational, technical, and vendor teams to design, implement, and sustain workflows that improve ambulatory care and provider efficiency.

The ideal candidate has strong Epic Ambulatory experience, understands healthcare operations, and has hands‑on experience supporting third‑party apps linked with Epic.

Qualifications

• 5+ years of Epic application implementation, optimization, or support experience.
• 3+ years supporting third-party healthcare applications integrated with Epic.
• Experience working with ambulatory clinical workflows and operations.
• Experience coordinating with external software vendors.
• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management skills.
• Epic Ambulatory Certification (preferred)

Responsibilities

• Support the implementation, enhancement, optimization, and maintenance of Epic Ambulatory and integrated third-party applications.
• Collaborate with operational and clinical stakeholders to gather requirements and translate business needs into technical solutions.
• Configure, test, and support third-party applications and integrations with Epic.
• Work with vendors and internal teams to troubleshoot application and interface issues.
• Participate in system upgrades, application implementations, and optimization initiatives.
• Develop test plans, execute testing, and coordinate user acceptance testing activities.
• Provide production support, issue resolution, and root‑cause analysis.
• Create and maintain documentation, workflows, training materials, and support procedures.
• Ensure applications meet organizational security, regulatory, and compliance requirements.
• Provide go‑live support and post‑implementation stabilization activities.

Skills

Epic implementation

Third-party integrations

Ambulatory workflows

Vendor coordination

Troubleshooting

Communication

Education

Epic Ambulatory Certification

Job description

Position Overview

CTG is seeking an experienced Epic Ambulatory 3rd Party Applications Consultant to support the implementation, optimization, integration, and ongoing support of Epic Ambulatory and associated third-party applications. This consultant will partner with clinical, operational, technical, and vendor teams to design, implement, and support solutions that improve ambulatory workflows, patient care, and provider efficiency.

The ideal candidate will have strong Epic Ambulatory experience, a thorough understanding of healthcare operations, and hands‑on experience supporting third‑party applications integrated with Epic.

Key Responsibilities

• Support the implementation, enhancement, optimization, and maintenance of Epic Ambulatory and integrated third-party applications.
• Collaborate with operational and clinical stakeholders to gather requirements and translate business needs into technical solutions.
• Configure, test, and support third-party applications and integrations with Epic.
• Work with vendors and internal teams to troubleshoot application and interface issues.
• Participate in system upgrades, application implementations, and optimization initiatives.
• Develop test plans, execute testing, and coordinate user acceptance testing activities.
• Provide production support, issue resolution, and root‑cause analysis.
• Create and maintain documentation, workflows, training materials, and support procedures.
• Ensure applications meet organizational security, regulatory, and compliance requirements.
• Provide go‑live support and post‑implementation stabilization activities.

Third-Party Application Experience

Candidates should have experience supporting one or more of the following applications integrated with Epic Ambulatory:

Pulmonary and Respiratory Applications

• Spiroware
• MGC Breeze

Behavioral Health and Clinical Assessment Applications

• ASEBA (Achenbach System of Empirically Based Assessment)

Diabetes and Chronic Disease Management Applications

• Glooko

Sleep Medicine Applications

• Polysmith

Monitoring and Specialty Clinical Applications

• Sentinel

Laboratory Integrations

• Labcorp

Audiology Applications

• Audbase

General Third-Party Application Support

• Requirements gathering and workflow analysis
• Vendor coordination and issue escalation
• Interface testing and validation
• Application upgrades and release management
• User training and adoption support
• Integration troubleshooting and optimization

Required Qualifications

• 5+ years of Epic application implementation, optimization, or support experience.
• 3+ years supporting third-party healthcare applications integrated with Epic.
• Experience working with ambulatory clinical workflows and operations.
• Experience coordinating with external software vendors.
• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management skills.
• Epic Ambulatory Certification (preferred not required)/

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

The expected base salary for this position ranges from $85,000 to $130,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.