Epic Ambulatory & 3rd-Party Apps Optimizer

Computer Task; Northern (KY); Hybrid; USD 85,000 - 130,000; Full time

Job summary

CTG is seeking an experienced Epic Ambulatory 3rd Party Applications Consultant to support Epic and integrated third‑party solutions. You will partner with clinical, operational, technical, and vendor teams to design, implement, and sustain workflows that improve ambulatory care and provider efficiency.

The ideal candidate has strong Epic Ambulatory experience, understands healthcare operations, and has hands‑on experience supporting third‑party apps linked with Epic.

Qualifications

• 5+ years of Epic application implementation, optimization, or support experience.
• 3+ years supporting third-party healthcare applications integrated with Epic.
• Experience working with ambulatory clinical workflows and operations.
• Experience coordinating with external software vendors.
• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management skills.
• Epic Ambulatory Certification (preferred)

Responsibilities

• Support the implementation, enhancement, optimization, and maintenance of Epic Ambulatory and integrated third-party applications.
• Collaborate with operational and clinical stakeholders to gather requirements and translate business needs into technical solutions.
• Configure, test, and support third-party applications and integrations with Epic.
• Work with vendors and internal teams to troubleshoot application and interface issues.
• Participate in system upgrades, application implementations, and optimization initiatives.
• Develop test plans, execute testing, and coordinate user acceptance testing activities.
• Provide production support, issue resolution, and root‑cause analysis.
• Create and maintain documentation, workflows, training materials, and support procedures.
• Ensure applications meet organizational security, regulatory, and compliance requirements.
• Provide go‑live support and post‑implementation stabilization activities.

Skills

Epic implementation

Third-party integrations

Ambulatory workflows

Vendor coordination

Troubleshooting

Communication

Education

Epic Ambulatory Certification

Job description

CTG is seeking an experienced Epic Ambulatory 3rd Party Applications Consultant to support Epic and integrated third‑party solutions. You will partner with clinical, operational, technical, and vendor teams to design, implement, and sustain workflows that improve ambulatory care and provider efficiency.

The ideal candidate has strong Epic Ambulatory experience, understands healthcare operations, and has hands‑on experience supporting third‑party apps linked with Epic.