EOC Engineer- Junior Level

ActioNet, Inc.; Suitland (MD); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life and AD&D Insurance

Job summary

ActioNet, Inc. is looking for a Junior EOC Engineer in Suitland, MD to assist with the daily configuration and operation of systems. The role requires a Bachelor's degree and at least one year of relevant experience in system analysis. Key responsibilities include optimizing system operations, assisting users, and collaborating with senior analysts. The position offers a hybrid work model and benefits including medical, dental, and vision insurance.

Qualifications

• 1 year of relevant experience in system analysis or configuration.
• Familiarity with system analysis, workflow, and organizational planning.
• Certifications such as CompTIA or similar training.

Responsibilities

• Assist with daily activities of configuration and operation of systems.
• Analyze information requirements and evaluate problems related to workflow.
• Collaborate with analysts to develop requirements and specifications for new systems.

Skills

Knowledge of mainframe, mini, or client/server systems

Experience assisting in system optimization

Strong communication skills

Ability to work collaboratively

Education

Bachelor’s degree

Tools

ITIL

Unix

Microsoft technologies

Job description

EOC Engineer – Junior Level

ActioNet has an opportunity for an EOC Engineer – Junior Level. Hybrid – the primary location is Suitland, MD with some flexibility to work on-site. Salary: 55‑65K.

Responsibilities

• Assist with the daily activities of configuration and operation of systems (mainframe, mini, or client/server based).
• Assist in optimizing system operation and resource utilization.
• Perform system capacity analysis and planning.
• Provide assistance to users in accessing and using business systems.
• Analyze information requirements and evaluate problems related to workflow, organization, and planning.
• Assist Senior Computer Systems Analysts and Computer Systems Analysts in developing corrective actions.
• Help develop plans for automated information systems from project inception to conclusion.
• Define problems, develop system requirements, and create program specifications for programmers.
• Coordinate closely with programmers to ensure proper implementation of program and system specifications under the supervision of a Senior or Computer Systems Analyst.
• Work with functional users to develop alternative solutions for systems.
• Collaborate with senior analysts to identify and resolve system issues.
• Develop requirements and specifications for new systems and enhancements.
• Work closely with programming teams to ensure system specifications are accurately implemented.

Requirements

• Education: Bachelor’s degree.
• Experience: 1 year of relevant experience in system analysis or configuration.
• Knowledge of mainframe, mini, or client/server systems.
• Experience assisting in system optimization, capacity analysis, and user support.
• Familiarity with system analysis, workflow, and organizational planning.
• Ability to work with senior analysts and programmers to implement system specifications.
• Strong communication skills and the ability to work collaboratively with internal teams.
• Certifications/Training: ITIL, Vendor Specific (Unix, Microsoft, etc.), and/or CompTIA or similar training.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance