Environmental Solutions Inside Sales Pro

Eddy; Romulus (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401K with match

PTO & holidays

Disability insurance

Dental insurance

Vision insurance

EAP

Life & accident insurance

Job summary

Environmental Testing & Consulting (ETC) is hiring an Inside Sales Consultant to grow our client base through a consultative, relationship-focused approach. You will respond to inquiries, qualify opportunities, and connect clients with testing, laboratory, and training services that address their needs.

You will engage in discovery calls, educate clients about ETC offerings, and coordinate with engineers and project managers to craft timely proposals.

Qualifications

• Previous sales, inside sales, business development, account management, or customer service experience preferred.
• Strong verbal and written communication skills.
• Professional telephone presence.
• Ability to ask effective questions and actively listen to clients.
• Strong organizational and follow-up skills.
• Comfortable initiating conversations with prospective clients.
• Ability to manage multiple leads and opportunities and work with CRM.

Responsibilities

• Respond promptly and professionally to incoming sales inquiries by phone, email, website, and other lead sources.
• Conduct discovery conversations to understand client needs, project requirements, timelines, and environmental concerns.
• Educate prospective clients about ETC's environmental testing, consulting, laboratory, and training services.
• Conduct outbound prospecting to develop new business relationships and opportunities.
• Reconnect with previous clients and inactive accounts to identify new opportunities.
• Follow up consistently with leads, proposals, and prospective clients.
• Identify opportunities for additional or complementary ETC services.
• Build and maintain strong relationships with prospective, current, and past clients.
• Coordinate with technical staff, project managers, proposal personnel, and operations when additional expertise is needed.
• Assist with proposal and estimate follow-up.
• Maintain accurate records of client interactions, opportunities, follow-up activities, and sales progress in the company's CRM.
• Manage an active sales pipeline and ensure opportunities continue moving through the sales process.
• Participate in sales meetings, training, and ongoing professional development.
• Meet established activity, pipeline, conversion, and revenue goals.

Skills

Verbal communication

Written communication

Questioning skills

Organizational skills

CRM usage

Learning technical concepts

Tools

CRM software

Microsoft Office

Job description

Environmental Testing & Consulting (ETC) is hiring an Inside Sales Consultant to grow our client base through a consultative, relationship-focused approach. You will respond to inquiries, qualify opportunities, and connect clients with testing, laboratory, and training services that address their needs.

You will engage in discovery calls, educate clients about ETC offerings, and coordinate with engineers and project managers to craft timely proposals.