Consultative Inside Sales — Environmental Solutions

Environmental Testing & Consulting, Inc (The ETC Group); Romulus (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

PTO and paid Holidays

401K with employer match

Short- and Long-Term Disability

Dental insurance

Vision insurance

Employee Assistance program (EAP)

Employer Paid life and accident Ins.

Job summary

Environmental Testing & Consulting (ETC) in Romulus, MI is seeking an Inside Sales Consultant to grow our business by developing client relationships and connecting clients with environmental solutions that meet their needs.

This is not a traditional call-center role; it emphasizes a consultative, relationship-focused approach, discovery conversations, and coordinating with technical staff to tailor ETC's services to client requirements.

Qualifications

• Previous sales, inside sales, business development, or customer service experience preferred.
• Strong verbal and written communication skills.
• Professional and confident telephone presence.
• Ability to ask effective questions and actively listen to clients.
• Strong organizational and follow-up skills.
• Comfortable initiating conversations with prospective clients.
• Ability to manage multiple leads and opportunities at the same time.
• Experience with CRM systems, email, Office software, and related tech.
• Ability to learn technical concepts and explain them clearly.

Responsibilities

• Respond promptly and professionally to incoming sales inquiries by phone, email, website, and other sources.
• Conduct discovery conversations to understand client needs, timelines, and concerns.
• Educate prospective clients about ETC's services.
• Conduct outbound prospecting to develop new business relationships.
• Reconnect with previous clients to identify new opportunities.
• Follow up with leads, proposals, and prospective clients.
• Identify opportunities for additional ETC services.
• Qualify opportunities and determine next steps in the sales process.
• Maintain strong relationships with clients and coordinate with staff as needed.
• Manage active sales pipeline and CRM records; participate in meetings and training.
• Meet activity, pipeline, conversion, and revenue goals.

Skills

Sales experience

Inside sales

CRM proficiency

Communication skills

Lead management

Prospecting

Relationship building

Time management

Tools

CRM systems

Microsoft Office

Email

Job description

Environmental Testing & Consulting (ETC) in Romulus, MI is seeking an Inside Sales Consultant to grow our business by developing client relationships and connecting clients with environmental solutions that meet their needs.

This is not a traditional call-center role; it emphasizes a consultative, relationship-focused approach, discovery conversations, and coordinating with technical staff to tailor ETC's services to client requirements.