Environmental Services Supervisor — Hospital Operations

NYU Langone Health; New York (NY); On-site; USD 66,000 - 92,000; Full time

Job summary

NYU Langone Health is seeking a Supervisor of Environmental Services to lead Buildings & Grounds and Waste Management on the Manhattan campus. You will supervise staff, ensure high-quality cleaning and window cleaning, and oversee vendors to meet contract obligations.

Responsibilities include staffing, scheduling, quality assurance, budget support, and emergency response coordination. The role requires a strong communicator with hospital environment experience and a valid driver's license.

Qualifications

• Three years of Environmental Services experience.
• Three years in a supervisory capacity; or six years of progressively responsible related experience.
• Experience in cleaning operations and/or supervision in hospitals, including Article 28 facilities, ambulatory care centers, research laboratories, schools, administrative offices, and clinical environments.
• Experience managing cleaning vendors and service contracts preferred.
• Strong verbal and written communication, organizational, problem-solving, and interpersonal skills.
• Proficiency with work-order and operational management systems.
• Valid drivers license required.

Responsibilities

• Supervise Buildings & Grounds and Waste Management personnel, including staffing, scheduling, work assignments, attendance, payroll, training, coaching, performance management, and employee development.
• Oversee daily Environmental Services operations, ensuring high-quality cleaning and window-cleaning services in accordance with standards, specifications, infection prevention requirements, and contractual obligations.
• Manage vendor accounts and contracted services, monitoring service quality, performance, responsiveness, and compliance; conduct regular performance reviews and corrective actions.
• Maintain cleaning and window-cleaning specifications and conduct Quality Assurance inspections to evaluate performance and implement improvements.
• Build relationships with clients, vendors, and internal stakeholders; respond to service concerns and ensure timely resolutions.
• Review vendor invoices, resolve discrepancies, process payments, and support departmental budget, inventory control, and equipment management.
• Plan staffing and coverage, adjust schedules to meet operational needs and maintain continuity of services.
• Lead in developing and implementing programs and procedures; coordinate timely resolutions with staff and contractors.
• Lead operational response to emergencies and severe weather, coordinating staffing, vendors, equipment, and resources.
• Participate in weekly on-call rotations to provide leadership during off-hours.
• Promote accountability, teamwork, customer service, safety, and continuous improvement while ensuring regulatory compliance.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Organizational skills

Valid driver's license

Tools

Maintenance Connection

Job description

NYU Langone Health is seeking a Supervisor of Environmental Services to lead Buildings & Grounds and Waste Management on the Manhattan campus. You will supervise staff, ensure high-quality cleaning and window cleaning, and oversee vendors to meet contract obligations.

Responsibilities include staffing, scheduling, quality assurance, budget support, and emergency response coordination. The role requires a strong communicator with hospital environment experience and a valid driver's license.