Environmental Services Specialist

SET Environmental Inc; St. Louis (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

A forward-thinking company seeks an Environmental Services Specialist to manage field service operations and customer interactions. This role involves preparing essential paperwork, coordinating emergency responses, and providing waste management solutions. The ideal candidate will excel in communication, problem-solving, and multitasking, ensuring customer needs are met promptly. Join a dynamic team where your contributions will directly impact service quality and client satisfaction in a collaborative environment. If you're passionate about environmental services and customer care, this position offers a rewarding opportunity to make a difference.

Qualifications

• Bachelor's degree in a science field or 4+ years in customer service.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare paperwork and coordinate daily field service jobs.
• Assist in qualifying incoming leads and manage customer service.

Skills

Customer Service

Communication Skills

Problem-Solving

Multi-tasking

Detail Oriented

Education

Bachelor's Degree in Science

4+ Years in Customer Service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An Environmental Services Specialist at SET Environmental is responsible to:

• Prepare paperwork and coordinate daily field service and transportation jobs


• Help coordinate emergency responses with other SET departments


• Provide waste profiling, manifesting and management


• Provide disposal site pricing to sales department


• Assist in qualifying incoming leads and direct to appropriate salesperson


• Make sure customer needs/calls are attended to as quickly as possible


• Perform daily customer service responsibilities


• Work closely with the sales department, supplying them with creative transportation and disposal options


• Recommend potential services to management by collecting customer information and analyzing customer needs


• Work cooperatively with operational groups


• Work closely/cooperatively with designated sales representative(s)


• Perform any other miscellaneous duties as necessary

POSITION REQUIREMENTS

• 4-year degree, preferably in a science field or 4+ years working in a team environment and preferably in a customer service role


• Proficient computer skills (Microsoft Word, Excel, and Outlook)


• Excellent verbal & written communication skills


• Solid reasoning and problem-solving skills


• Proven self-starter, highly motivated, sets aggressive goals


• Ability to effectively multi-task while managing a heavy workload


• Must be detail orientated