Environmental Services Manager – Senior Living & Grounds

The Waters; Eden Prairie (MN); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short and long term disability

HSA contributions

PTO from day 1

401K match

Job summary

The Waters is seeking an Environmental Services Manager to lead the environmental services and housekeeping teams, focusing on maintenance, cleanliness, and safety across the community and grounds in Minnesota. You will recruit, train, coach, and evaluate staff, participate in budget discussions, and coordinate with vendors to meet resident needs.

This role emphasizes building a safe, welcoming environment with strong customer service, operational excellence, and proactive capital planning to

Qualifications

• Minimum of 3 years of experience in building maintenance field, preferably in the hospitality industry or a senior living community.
• Minimum of 2 years of experience in a supervisory role.
• High school diploma or equivalent experience required.
• Technical college or 4 year degree preferred but not required.
• Experience leading and managing the environmental services and housekeeping team.
• Ability to complete community maintenance requests (plumbing issues, minor electrical issues, changing light bulbs and ballast).
• Exceptional customer service and communication skills.
• Attend and participate in regular budget discussions for the environmental services division.
• Ability to effectively prioritize projects, recommend capital improvements and evaluate improvements for value add.

Responsibilities

• Lead and manage the environmental services team and housekeeping team
• Recruit, train, develop, coach and motivate maintenance and housekeeping services staff to uphold high level of service standards
• Hire, evaluate and discipline staff as needed
• Participate in budget discussions for the environmental services division
• Work with corporate wide maintenance and vendors as needed to meet community needs
• Inspect grounds and buildings and prioritize projects, recommend capital improvements and evaluate improvements for value add
• Lead maintenance and housekeeping to take accountability for the building and grounds; monitor the look, smell, cleanliness and maintenance of all spaces

Skills

Leadership

Supervisory experience

Customer service

Communication skills

Budget management

Project prioritization

Education

High school diploma or equivalent

Technical college or 4 year degree preferred

Job description

The Waters is seeking an Environmental Services Manager to lead the environmental services and housekeeping teams, focusing on maintenance, cleanliness, and safety across the community and grounds in Minnesota. You will recruit, train, coach, and evaluate staff, participate in budget discussions, and coordinate with vendors to meet resident needs.

This role emphasizes building a safe, welcoming environment with strong customer service, operational excellence, and proactive capital planning to