Environmental Services - Manager in Training

ZipRecruiter; Kansas City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company in the healthcare services sector as a Manager-In-Training. This role offers a comprehensive training program designed to develop your management skills and prepare you for a fulfilling career in healthcare services. You will learn essential functions, including leadership, quality control, and customer service, while actively contributing to the well-being of your community.

Benefits

FREE Telemedicine and Prescription Discount Program

Employee Assistance Programs

Paid Holidays and Vacation

Employee Stock Purchase Plan

Going Beyond Assistance Fund

Qualifications

• Ability to follow instructions and perform routine tasks.
• Leadership skills post-training to perform responsibilities independently.

Responsibilities

• Participate in a customized interactive training program lasting approximately 16 weeks.
• Assist in training, quality control, and staff in-servicing.
• Maintain records of income, expenditures, and supplies.

Skills

Leadership

Communication

Customer Experience

Education

High school diploma or equivalent

Job description

Job Description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit), influence our decisions and actions both in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their families’ health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.
• Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Employee, and Community!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance to HCSG employees and their dependents or family members.
• Paid Holidays and Vacation
• No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities - Transfers are available nationwide, ideal for active Military and Family!

Keeping You Safe

• The safety and health of our employees and the communities we serve are our highest priorities.
• Personal Protective Equipment - All employees will be provided with and required to wear appropriate PPE for all functions.
• COVID-19 Vaccination - Employees will be required to comply with all policies, as mandated by State, Local, and/or our Customers.

Why HCSG

At HCSG, you will find a fulfilling, collaborative, committed, stimulating environment structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of your career. HCSG is dedicated to providing growth and leadership opportunities to support your success!

Position Summary

Our exciting Manager-In-Training (MIT) program offers you the opportunity to learn and grow at an established company with over 45 years of experience. As a new associate, you'll participate in a customized interactive program that includes hands-on and computer-based training lasting approximately sixteen (16) weeks. The program covers various aspects of managing your own account, including:

• General Training & Comprehension - Learn and perform the duties of housekeeper, heavy housekeeper/floor tech, and laundry worker, including operating and teaching others to operate various industrial cleaning equipment.
• Leadership Development - Assist in training, quality control, and staff in-servicing according to policies and procedures and federal/state requirements.
• Policies & Procedures - Provide leadership, support, and guidance to ensure quality standards, inventory levels, safety guidelines, and customer service expectations are met, following applicable standards and policies to ensure quality housekeeping services at all times.
• Reporting - Maintain records of income, expenditures, supplies, personnel, and equipment in report format for management review.
• Training - Be responsible for staff training, quality control, and in-servicing to meet HCSG standards, including conducting facility tours and assessing work quality using QCIs.
• Leadership - Learn to handle managerial responsibilities such as payroll, staffing, coaching, discipline, purchasing, inventory management, and budgeting.

• Communication - Effectively communicate directives from client managers, building occupants, and administrators to staff.

• Safety - Use protective gear, follow safety protocols for mixing and using cleaning solutions, report equipment needs or malfunctions, and adhere to infection control procedures.

• Punctuality - Maintain consistent attendance, punctuality, and timely completion of tasks.

• Customer Experience - Represent HCSG positively by following instructions, being courteous, and cooperating with staff and clients.

• Experience - Engage in positive, tactful interactions with residents, staff, and guests.

Qualifications

• Positive attitude, ability to follow instructions, and perform routine tasks.
• Leadership skills post-training to perform responsibilities independently and safely.
• High school diploma or equivalent required.
• Basic computer skills for record-keeping and reporting.
• Reliable attendance and punctuality.
• Compliance with COVID-19 vaccination policies.
• Ability to lift/carry and push/pull up to 50 pounds, stand, sit, bend, and walk for extended periods.
• Ability to perform routine, repetitive tasks and work around food and cleaning products.
• Residence within the service area.

HCSG is an equal opportunity employer committed to diversity and nondiscrimination in employment and services.