Environmental Services Coordinator

Pacific Retirement Services, Inc.; Rio Rancho (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off (PTO)

401(k) with Employer Match

Employee Assistance Program (EAP)

Professional development and training

PayActiv: Flexible access to earned-w

Employee recognition and appreciation

Job summary

Neighborhood in Rio Rancho is a welcoming senior living community dedicated to providing exceptional service and enriching the lives of residents every day. The Environmental Services Coordinator will support daily operations, manage work orders, respond to resident needs, and help ensure a clean, safe, and well-maintained community.

Schedule: Monday through Friday, 6:00 AM - 2:30 PM. Benefits include medical, dental & vision insurance, PTO, 401(k) with matching, EAP, professional development,

Qualifications

• Minimum of one year of experience in building operations, environmental services, housekeeping, maintenance, or related field.
• Strong organizational, customer service, and communication skills.
• Knowledge of cleaning practices, environmental services operations, and workplace safety standards.
• Proficiency with Microsoft Office and experience using computerized work order or maintenance management systems preferred.

Responsibilities

• Coordinate daily work assignments, schedules, and service requests for the Environmental Services team.
• Manage and track work orders, ensuring timely completion and follow-up with residents and team members.
• Serve as a primary point of contact for resident inquiries and concerns, delivering exceptional customer service.
• Maintain departmental records, scheduling documents, and other administrative reports.
• Partner with team members across the community to support operational goals and maintain a safe, welcoming environment.

Skills

Organizational skills

Customer service

Communication skills

Cleaning practices knowledge

Work order software

Tools

Microsoft Office

CMMS / Computerized maintenance management system

Job description

Overview

Neighborhood in Rio Rancho is a welcoming senior living community dedicated to providing exceptional service and enriching the lives of residents every day. We are seeking a Environmental Services Coordinator to support the Environmental Services team by coordinating daily operations, managing work orders, responding to resident needs, and helping ensure a clean, safe, and well-maintained community.

Schedule: Monday through Friday, 6:00 AM - 2:30 PM

What You'll Be Doing

• Coordinate daily work assignments, schedules, and service requests for the Environmental Services team.
• Manage and track work orders, ensuring timely completion and follow-up with residents and team members.
• Serve as a primary point of contact for resident inquiries and concerns, delivering exceptional customer service.
• Maintain departmental records, scheduling documents, and other administrative reports.
• Partner with team members across the community to support operational goals and maintain a safe, welcoming environment.

About You

• Minimum of one year of experience in building operations, environmental services, housekeeping, maintenance, or a related field.
• Strong organizational, customer service, and communication skills.
• Knowledge of cleaning practices, environmental services operations, and workplace safety standards.
• Proficiency with Microsoft Office and experience using computerized work order or maintenance management systems preferred.
• Ability to prioritize multiple tasks, maintain accurate records, and work effectively in a team-oriented environment.

Working at Neighborhood in Rio Rancho, you will enjoy the following benefits:

• Medical Insurance: Choose from multiple plans for you and your dependents.
• Dental & Vision Insurance options.
• Paid Time Off (PTO).
• 401(k) with Employer Match.
• Employee Assistance Program (EAP).
• Professional development and training opportunities.
• PayActiv: Flexible access to earned wages.
• Employee recognition and appreciation programs.