Environmental Project Manager

Business In The Community; Reno (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading company in testing and certification is seeking a Project Manager I for their Reno, NV laboratory. This role involves managing client projects, ensuring timely completion, and fostering strong client relationships. The ideal candidate will have relevant experience in sciences or customer service, excellent communication skills, and a detail-oriented mindset. Join a dedicated team focused on quality and growth.

Qualifications

• 1-2 years relevant experience in sciences and/or customer service.
• 2-3 years as a Project Manager Assistant preferred.

Responsibilities

• Serve as main point of contact for clients with lower complexities.
• Assist clients with project setup and maintain project accounts.
• Monitor project status and provide updates to clients.

Skills

Communication

Self-initiative

Resource Management

Attention to Detail

Critical Thinking

Education

Associate's Degree

Bachelor’s Degree in Environmental Science

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Our Reno, NV laboratory is looking for a Project Manager I to join their team! A Project Manager I is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. The Project Manager I is expected to build strong working relationships with our clients and technical staff. This role is responsible for guiding the successful, on-time completion of clients' projects, from initial contact (e.g., request for quote, bottle kits) through laboratory analysis (e.g., analytical details, status updates) to final deliverables and invoicing. The Project Manager I will work within a team of Project Manager Assistants and other Project Managers. This role manages a portfolio of clients with lower complexities and/or lower annual analytical spend. The Project Manager I is expected to familiarize themselves with project complexities and develop a working knowledge of ongoing projects within their group to support the Client Services team. Additionally, they will be responsible for training and delegating tasks to Project Manager Assistants.

Job Functions

• Serve as the main point of contact and client services representative for a dedicated list of clients with lower complexities and/or annual analytical spend.
• Assist clients with all aspects of project setup, including initial quotes, supply orders, sample receipt, data reporting, and invoicing.
• Build collaborative relationships with clients, laboratory operations, and sales teams to support long-term successful relationships. Staff and client meetings are critical for relaying information about ongoing and upcoming projects.
• Act as the liaison to ensure all project aspects are carried out in the best interest of both the client and laboratory to meet turnaround time (TAT) deadlines.
• Maintain accurate and up-to-date project accounts.
• Monitor project status and provide regular updates to clients, lab operations, and sales teams through proactive communication.
• Understand all relevant aspects of client projects, including rationale, regulations (e.g., NPDES, SW-846), and methods used by the client and laboratory.
• Document and execute client requests such as bottle orders, sample tracking, LIMS login, change orders, etc.
• Review project data and invoicing for accuracy before final report delivery.
• Participate in offsite and virtual client meetings as coordinated with the sales team.
• Promote a positive working atmosphere and represent SGS professionally inside and outside the laboratory.
• Perform other duties as assigned to support SGS's mission of quality, service, and growth.

Qualifications

• Associate's degree or equivalent industry experience, with 1-2 years relevant experience in sciences and/or customer service.
• Bachelor’s degree in Environmental Science, Biology, Chemistry, or related field, and 2-3 years as a Project Manager Assistant (preferred).
• Excellent oral and written communication skills.
• Strong self-initiative and resource management skills.
• Advanced English language skills.
• Strong mathematical and reasoning skills.
• Excellent attention to detail.
• Solid critical thinking skills for systematic problem solving.
• Ability to lift/carry/push or pull up to 25 lbs occasionally.

Additional Information

SGS is an Equal Opportunity Employer. We recruit, hire, train, and promote regardless of race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, veteran status, or other protected characteristics.