Environmental Project Manager

SGS; Reno (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

SGS is seeking a Project Manager I for their Reno, NV laboratory. This role involves managing client relationships, ensuring project completion, and coordinating with laboratory operations. The ideal candidate will have a background in sciences and strong communication skills.

Qualifications

• 1-2 years of relevant experience in sciences and/or customer service.
• Excellent oral and written communication skills.

Responsibilities

• Act as the main point of contact for clients.
• Monitor project status and provide regular updates.
• Document and execute client requests.

Skills

Communication

Critical Thinking

Detail Orientation

Self-Initiative

Resource Utilization

Education

Associates' degree or equivalent industry experience

Bachelor’s degree in Environmental Science

Job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Our Reno, NV laboratory is looking for a Project Manager I to join their team! A Project Manager I is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. The Project Manager I is expected to build strong working relationships with our clients and technical staff. This role is responsible for guiding successful, on-time completion of the clients' projects, beginning with the first contact (e.g., request for quote, bottle kits, etc.), through laboratory processes (analytical details, status, etc.), to final deliverables and invoicing. The Project Manager I will work within a team of Project Manager Assistants and other Project Managers. This role manages a portfolio of clients with lower complexities and/or annual analytical spend. The Project Manager I will familiarize themselves with project complexities and develop a working knowledge of ongoing projects within their group, offering assistance to the Client Services team. Additionally, they will be responsible for training and delegating tasks to Project Manager Assistants.

Job Functions

1. Act as the main point of contact/client services representative for a dedicated list of clients with lower complexities and/or annual analytical spend.
2. Assist clients with all aspects of project setup, including initial quotes, supply orders, sample receipt, data reporting, and invoicing.
3. Foster collaborative relationships with clients, laboratory operations, and sales teams to support long-term, successful relationships. Staff and client meetings are vital for relaying project information.
4. Serve as the client liaison to the laboratory to ensure projects are carried out in the best interest of both the client and laboratory operations to meet TAT deadlines.
5. Keep all accounts updated and accurate through project management tools.
6. Monitor project status and provide regular updates through proactive communication to clients, lab operations, and sales teams.
7. Understand all aspects of client projects, including rationale, regulations (e.g., NPDES, SW-846), and methods employed by the client and lab.
8. Document and execute client requests such as bottle orders, sample tracking, LIMS login, change orders, etc.
9. Review project data and invoicing for accuracy before sending final reports to clients.
10. Participate in offsite and virtual client meetings as coordinated with the Sales team.
11. Promote a positive working atmosphere and represent SGS positively inside and outside the laboratory.
12. Perform other duties as assigned to support SGS's mission of quality, service, and growth.

Qualifications

• Associates' degree or equivalent industry experience with 1-2 years of relevant experience in sciences and/or customer service (Required)
• Bachelor’s degree in Environmental Science, Biology, Chemistry, or related field with 2-3 years of experience as a Project Manager Assistant (Preferred)
• Excellent oral and written communication skills (Required)
• Strong self-initiative and resource utilization (Required)
• Advanced English language skills (Required)
• Advanced mathematical and reasoning skills (Required)
• Advanced computer skills (Required)
• Excellent attention to detail (Required)
• Solid critical thinking skills to anticipate and solve problems systematically (Required)
• Ability to lift/carry/push or pull up to 25 lbs occasionally (Required)

Additional Information

SGS is an Equal Opportunity Employer. We recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, veteran status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and abilities required.

This job description is a general overview and not an exhaustive list of duties or responsibilities. The company reserves the right to assign or reassign duties at any time.

If applying within the United States and experiencing difficulty with the online application due to a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. This number is for disability-related assistance only.