The Environmental Project Manager assumes ownership of contracted services at a designated building or campus, overseeing both operational and administrative functions to ensure exceptional service delivery. This role is responsible for leading day-to-day operations, managing staff, and maintaining a safe, efficient, and high-quality work environment. The supervisor will drive performance in key areas such as recruiting, safety, productivity, cost control, and customer satisfaction, ensuring all activities align with organizational goals and client expectations.
Key Responsibilities
- Supervise daily operations and assign tasks to team members.
- Set team priorities to ensure timely completion of duties.
- Recruit, lead, and develop a high-performance team with an emphasis on safety and operational effectiveness.
- Conduct performance evaluations, training, and recognition.
- Ensure work schedules and assignments align with departmental, facility, and contractual requirements.
- Respond to client inquiries, concerns, and service requests professionally and promptly.
- Monitor team performance and ensure adherence to company policies and procedures.
- Oversee and manage departmental training and recertification programs.
- Meet regularly with clients to assess and meet expectations.
- Implement and manage safety and quality control programs.
- Maintain appropriate staffing levels and manage daily schedules.
- Track open work orders, monitor progress, and identify scheduling barriers.
- Provide technical guidance and interpret policies and procedures for staff.
- Conduct quality control inspections to ensure service standards are met.
- Adapt plans and priorities in response to operational needs.
- Perform time studies to optimize workflows, schedules, and resource allocation.
- Identify and implement process improvements.
- Promote a strong safety culture.
- Manage performance through coaching, evaluations, and, when necessary, corrective actions.
- Identify revenue opportunities through additional client services.
- Perform special projects and other duties as assigned.
Required Qualifications
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- 3–5 years of relevant experience, including at least 2 years in a supervisory role.
- Facilities management experience preferred.
Skills & Competencies:
- Bilingual (English/Spanish) preferred.
- Availability to work weekends and flexible schedules as needed.
- Strong leadership and team development skills.
- Excellent communication (verbal and written), interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and ability to learn internal systems.
- Strong time management, organizational, and problem-solving abilities.
- Ability to perform under pressure and manage multiple priorities.
- Knowledge of OSHA regulations and commitment to workplace safety.
- Solid business acumen and understanding of basic accounting principles.
- Ability to build productive relationships at all organizational levels.
- Ability to drive continuous improvement and support change initiatives.