EntryLevel Mortgage Sales Representative

ZOOM MORTGAGE LLC; Troy (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive commission-based compensation

In-office role with leadership support

Daily access to new leads

Daily access to new company-providedLe

Supportive, collaborative environment

Job summary

A growing mortgage brokerage is seeking an Entry Level Mortgage Sales Representative to support the loan origination process while developing into a licensed Loan Officer. The role involves guiding clients, making follow-up calls, managing loan files, and maintaining relationships. Ideal for self-motivated individuals, this position offers hands-on training and a competitive commission-based compensation structure in a supportive environment.

Qualifications

• Prior loan origination experience preferred, but not required.
• Ability to handle objections confidently.
• Self-directed and proactive.
• Strong phone presence with the ability to handle objections confidently, and deliver exceptional customer service.

Responsibilities

• Guide clients through the mortgage process from inquiry to closing.
• Make outbound calls to warm leads and past clients.
• Review required documentation for loan files.
• Work with processing and underwriting teams effectively.
• Manage pipeline activity and maintain detailed CRM notes.
• Build relationships through professionalism and service.
• Build and maintain strong relationships through professionalism, responsiveness, and exceptional service.

Skills

Strong phone presence

Exceptional customer service

Accountable

Strong phone presence

Customer service

Job description

Job Description

Job Description

About Zoom Mortgage

Zoom Mortgage is a growing, in‑office mortgage brokerage focused on building a collaborative, accountable team of loan originators. We are in a growth phase, which means systems are evolving and experienced professionals are trusted to operate independently while helping shape structure as we scale.

Role Overview

The Entry Level Mortgage Sales Representative plays a key support role in the loan origination process while actively developing the skills needed to grow into a licensed Loan officer. This position works directly with licensed LOs to assist with client communication, lead follow‑up, file preparation, and overall pipeline management.

This is an ideal opportunity for someone looking to break into the mortgage industry, gain hands‑on training, and build a long‑term career in sales and finance.

Licensed Loan Officers are responsible for originating residential mortgage loans, building and maintaining referral relationships, and guiding clients through the financing process from application to closing. This role is ideal for self‑motivated professionals who are driven by performance, value strong operational support, and are looking to scale their production within a collaborative and growth‑focused environment.

At Zoom Mortgage, Licensed LOs are equipped with dedicated support, responsive processing, and a culture built around accountability, integrity, and long‑term success.

What You’ll Be Doing

• Communicating with clients to guide them through the mortgage process from initial inquiry to closing
• Making outbound and follow‑up calls to warm leads, referral partners, and past clients
• Collecting and reviewing required documentation to ensure accurate and complete loan files
• Working closely with processing and underwriting teams to move files efficiently through the pipeline
• Providing consistent updates to clients and referral partners to ensure a smooth customer experience
• Managing pipeline activity, tracking milestones, and maintaining detailed CRM notes
• Building and maintaining strong relationships through professionalism, responsiveness, and exceptional service

What We’re Looking For

We’re looking for a Mortgage Loan Officer (MLO) who is self‑directed, proactive, accountable, and comfortable owning their pipeline in a broker environment.

• Has prior loan origination experience (preferred, but not required at this time)
• Can work company‑provided leads while operating with autonomy
• Is familiar with the broker model and wholesale lending environment
• Strong phone presence with the ability to handle objections confidently, and deliver exceptional customer service

Compensation & Support Provided by Zoom

• Competitive Commission‑based compensation structure
• In‑office role with accountable, consistent day‑to‑day leadership presence and support
• Draw available for in‑office MLOs
• Daily access to new, company‑provided leads and internal resources
• Supportive, collaborative environment focused on long‑term success

How to Apply:

Interested candidates for experienced MLOs and Entry‑Level Sales Representatives are encouraged to apply directly through our application page: Join The Team - Zoom Mortgage - Mortgage Insurance or you may email your resume and NMLS ID directly to our HR Director/Recruiter, [e-mail]