Entry Writer

OIA Global; Jacksonville (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

OIA Global is seeking an Entry Writer to support customs declarations for major accounts from its Jacksonville, FL office. The role focuses on processing import paperwork, tracking shipments, and providing timely customer service in a fast-paced freight environment.

Candidates should have at least 1 year in customs brokerage, strong knowledge of ISF 10+2 and PGAs, and proficiency with CargoWise or similar systems. The position offers hourly pay and competitive benefits.

Qualifications

• Knowledge of ISF 10+2 and PGAs.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook, Nitro.

Responsibilities

• Exercising due diligence as relates to compliance with customs and other federal and state government regulations for clearance of import shipments.
• Data input of import and customs related information to Interfacing with customers relates to the customs clearance process and related customer service issues.
• Promote a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
• Process data through the Company’s system and obtain other government agency releases as appropriate.
• Track and review shipping status to ensure timely departure/arrival/delivery of freight; enter milestone data.
• Document procurement, customs clearance, and billing purposes.
• Customs audits – Post summary correction, refunds, and follow-up.

Skills

ISF 10+2 & PGAs knowledge

MS Office (Excel/Word/Outlook)

Tools

CargoWise Enterprise

Job description

Career Opportunities: Entry Writer (4546)

Requisition ID4546-Posted10/19/2026-Operations- Job Location (country) (1) - Job Location (region) (1)

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Entry Writer

The Entry Writer’s primary duty is to process customs declarations, including all related activities, for one or more major accounts, and to provide excellent, timely customer service. Duties will include tracking freight, review of documents, preparation and submission of customs declarations, and milestone updates. The Entry Writer performs all duties correctly and in compliance with all government regulations.

Salary Range: From $21.63 hourly to $26.44 hourly

The actual pay may vary based on several factors, including professional experience, hiring location, skills, and competencies.
Work Location: 1200 Riverplace Blvd., Suite 205, Jacksonville, FL 32207

Duties and Responsibilities:

• Exercising due diligence as relates to compliance with customs and other federal and state government regulations for clearance of import shipments.
• Data input of import and customs related information to Interfacing with customers relates to the customs clearance process and related customer service issues.
• Promote a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
• Process data through the Company’s system and obtain other government agency releases as appropriate.
• Track and review shipping status to ensure timely departure/arrival/delivery of freight; enter milestone data.
• Document procurement, customs clearance, and billing purposes.
• Customs audits – Post summary correction, refunds, and follow-up.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of ISF 10+2 and PGAs.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook, Nitro.

Education and Experience:

• Minimum 1 year of relevant work experience in customs brokerage department.
• Familiarity with CargoWise Enterprise system a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.