Entry Phlebotomist

Creative Solutions Services, LLC; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Creative Solutions Services, LLC is seeking an ENTRY Phlebotomist I to support lobby operations in Jacksonville, FL. The role focuses on greeting patients, guiding them through check-in, and assisting phlebotomists with breaks while maintaining a safe, confidential environment.

Candidates should have a high school diploma and phlebotomy experience, plus 1–2 years in customer service and data entry skills. The position runs Monday–Friday with some Saturdays, 35–40 hours weekly.

Qualifications

• High school diploma or equivalent REQUIRED - no exceptions.
• Phlebotomy experience is required, even if just an intern/externship to learn the basics.
• Minimum of 1-2 years of client facing customer service REQUIRED.
• Keyboard/data entry experience a must.

Responsibilities

• Greet patients upon arrival and assist with check-in in the lobby.
• Maintain waiting area and assist with breaks when other phlebotomists are unavailable.
• Perform phlebotomy duties and explain procedures to patients.
• Support lobby operations to ensure a calm, confidential, and accurate environment.

Skills

Customer service

Phlebotomy

Data entry

Education

High school diploma

Phlebotomy experience

Job description

JobTitle - Phlebotomy - ENTRY Phlebotomist I
Job Location - Jacksonville, FL
Job Duration - 5 Months
Shift/Time Zone:Days/Eastern
Mon-Fri 6a-3p, Rotational Saturdays 630a-1230p. 35-40 hours per week.

Job Summary:

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
• This individual will also utilize Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
• The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
• The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Additional Job Details:

• Mon-Fri 6a-3p, Rotational Saturdays 630a-1230p. 35-40 hours per week.

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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