Phlebotomy - ENTRY Phlebotomist I

Creative Solutions Services, LLC; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Creative Solutions Services, LLC is seeking an ENTRY Phlebotomist I to greet patients at the Woodstock, GA site and support lobby operations. The role emphasizes compassionate patient interaction, accurate check-in, and handling routine phlebotomy tasks as needed.

Ideal candidates will have 1–2 years of client-facing customer service and prior phlebotomy experience or internship. The position requires reliability and willingness to cover breaks as needed at a busy site.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience required.
• Minimum 1-2 years of client facing customer service.
• Phlebotomy skills for specimen collection and processing.

Responsibilities

• Greet patients in the lobby and assist with check-in.
• Explain what to expect regarding scheduled procedures to patients.
• Maintain the waiting area and assist with breaks when other phlebotomists are unavailable.
• Perform phlebotomy tasks and support patient care as needed.

Skills

Customer service

Phlebotomy experience

Data entry

Client facing

Education

High school diploma or equivalent

Phlebotomy training/externship

Job description

Job Title- Phlebotomy - ENTRY Phlebotomist I
Location- Woodstock, GA

Duration-4+ Months
Shift/Time Zone- Monday - Friday 6:00 am - 3:00 pm

Heavy volume at this site

The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.

The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:
High school diploma or equivalent REQUIRED - no exceptions
Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:
Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
Some Phlebotomy experience is REQUIRED
Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages.

Additional Job Details:

Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination

Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates. Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

If your candidate is currently a student, please ensure that your candidate's school schedule will NOT conflict with shift schedule.

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