Entry Level Phlebotomist

Creative Solutions Services, LLC; Fort Myers (FL); On-site; USD 34,000 - 43,000; Full time

Job summary

Creative Solutions Services, LLC in Fort Myers, FL is seeking an Entry Level Phlebotomist to support patient check-in and phlebotomy duties. This role focuses on welcoming patients, maintaining a calm lobby, and assisting with breaks to cover staffing gaps.

Requirements include a high school diploma (or equivalent) and phlebotomy experience, with 1–2 years in customer-facing roles. The position entails daily lobby and clinical support tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience required, even as intern/externship.
• Minimum 1–2 years of client-facing customer service experience.

Responsibilities

• Greet patients on arrival and assist with check-in in lobby.
• Maintain lobby cleanliness and assist breaks when phlebotomists are unavailable.
• Perform phlebotomy duties following established procedures.
• Explain procedures to patients to build trust and reduce anxiety.
• Maintain accurate records and documentation of patient information.

Skills

Customer service

Phlebotomy

Data entry

Education

High school diploma or equivalent

Job description

Job Title - Entry Level Phlebotomist

Location - Fort Myers , FL 33908

Duration - 8+ Months

Shift: Monday through Friday 6:00a.m to 12:30p.m and Saturday 6:00 a.m to 10:00a.m

Summary

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.


• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.


• This individual will also utilize Phlebotomy skills to grown within the company.


• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.


• The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.


• The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.


• Under the direction of the area supervisor, perform daily activities accurately and on time.


• Maintain a safe and professional environment.


• Maintains required records and documentation.


• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet


• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered


• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education

• High school diploma or equivalent REQUIRED - no exceptions


• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).


• Some Phlebotomy experience is REQUIRED


• Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

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