Entry Level WFH Customer Onboarding Rep

AO Globe Life; Natrona Heights (PA); Remote; USD 42,000 - 62,000; Full time

Job summary

AO Globe Life is seeking professionals for a fully remote role focused on veterans and families seeking information about available benefits. You will guide conversations, provide support, onboard clients, and maintain digital records, delivering a client-first experience.

You’ll meet with clients virtually using Zoom, walk them through programs, answer questions, and participate in ongoing training and development. Authorized to work in the United States is required.

Qualifications

• Must be authorized to work in the United States.
• Experience in customer service or leadership roles.
• Strong communication and organizational skills.

Responsibilities

• Meet with clients virtually using Zoom.
• Walk veterans and families through available programs.
• Answer questions and guide clients through next steps.
• Support clients through onboarding and ongoing communication.
• Maintain simple digital records and documentation.
• Deliver a professional, client-first experience.
• Participate in training, mentorship, and development sessions.

Skills

Communication

Customer service

Organizational skills

Remote work

Tools

Zoom

Job description

AO Globe Life is hiring professionals- especially veterans, military spouses, and service-minded individuals- who are ready to transition into a flexible, remote career with long-term growth.

If you’ve built experience in leadership, operations, customer service, or any people-focused role, this opportunity allows you to apply those skills in a new environment where structure, purpose, and growth all align.

In this role, you’ll connect with veterans and families who have requested information about available benefits. You’ll guide conversations, provide support, and help them make informed decisions- while continuing to serve in a meaningful way.

What You’ll Be Doing

• Meet with clients virtually using Zoom

• Walk veterans and their families through available programs

• Answer questions and guide clients through next steps

• Support clients through onboarding and ongoing communication

• Maintain simple digital records and documentation

• Deliver a professional, client-first experience

• Participate in training, mentorship, and development sessions

Why Career Changers Apply

• 100% remote - no commute, more control of your schedule

• Flexible scheduling that fits your lifestyle

• Clients have already requested to be contacted

• Use your existing experience in a new, purpose-driven career

• Structured training and consistent mentorship

• Clear path into leadership and advancement roles

• Long-term growth with stability

What You’ll Need

• Must be authorized to work in the United States

• Veteran, military spouse, or service-oriented background preferred

• Experience working with people (customer service, leadership, operations, etc.)

• Strong communication and organizational skills

• Comfortable working independently in a remote environment

• Laptop or computer with camera + reliable internet

About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.