Entry-Level Universal Banker – Arlington

Citi; New York (NY); Vor Ort; USD 48.000 - 62.000; Vollzeit

Zusammenfassung

The Universal Banker is an entry-level role at Citi in Arlington, VA, supporting customer service and sales activities in coordination with the branch team. It focuses on building customer loyalty and increasing product adoption while following bank policies.

The role requires 1–3 years of relevant experience and a high school diploma or equivalent; Citi offers comprehensive benefits and growth opportunities within a retail banking environment.

Qualifikationen

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Aufgaben

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
• Support branch sales/service activities through seminars, micromarketing events and promotional campaigns
• Adhere to regulatory controls to ensure safety of customer and bank assets
• Assess risk in decisions, uphold Citi's reputation and comply with laws and policies, escalating issues when needed

Kenntnisse

Retail Banking

Communication Skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

The Universal Banker is an entry-level role at Citi in Arlington, VA, supporting customer service and sales activities in coordination with the branch team. It focuses on building customer loyalty and increasing product adoption while following bank policies.

The role requires 1–3 years of relevant experience and a high school diploma or equivalent; Citi offers comprehensive benefits and growth opportunities within a retail banking environment.