Entry-Level Part-Time Universal Banker - Customer Sales

Citigroup Inc.; Washington (District of Columbia); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement plan

Life/accident/disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. is seeking an entry level Universal Banker in Washington, DC to assist in sales, products and service activities alongside the customer service team.

The role focuses on building customer relationships, increasing loyalty, and driving sales for individual consumer clients. Responsibilities include assisting with account openings, resolving service issues, processing transactions, and supporting branch sales efforts.

Qualifications

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly
• Support sales/service activities within the branch through seminars, micromarketing events, promotional campaigns and product initiatives
• Adhere to controls to ensure safety and security of customer and bank assets
• Assess risk in decisions, uphold compliance with laws, rules and regulations, and escalate issues with transparency

Skills

Communication skills

Bilingual Spanish (preferred)

Education

High School diploma

Job description

Citigroup Inc. is seeking an entry level Universal Banker in Washington, DC to assist in sales, products and service activities alongside the customer service team.

The role focuses on building customer relationships, increasing loyalty, and driving sales for individual consumer clients. Responsibilities include assisting with account openings, resolving service issues, processing transactions, and supporting branch sales efforts.