Entry-Level Universal Banker: Build Relationships and Sales

Citi; North Babylon (NY); On-site; USD 33,000 - 43,000; Part time

Job summary

Citi is hiring a Universal Banker in North Babylon, NY. This entry-level role assists the customer service team to build loyalty and to help increase sales for individual consumer clients. You will help with basic account openings, resolve service issues, process transactions, and refer opportunities to partners.

The job emphasizes compliance, risk awareness, and professional communication. This part-time position offers training and exposure to Citi's products, with opportunities to grow within

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail banking experience

Customer service

Communication skills

Education

High School diploma or equivalent

Job description

Citi is hiring a Universal Banker in North Babylon, NY. This entry-level role assists the customer service team to build loyalty and to help increase sales for individual consumer clients. You will help with basic account openings, resolve service issues, process transactions, and refer opportunities to partners.

The job emphasizes compliance, risk awareness, and professional communication. This part-time position offers training and exposure to Citi's products, with opportunities to grow within