Entry Level Traveling Customer Trainer

The Reynolds and Reynolds Company; Washington (District of Columbia); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with up to 6% matching

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Professional development and training

Promotion from within

Job summary

A leading software solutions company is seeking an Entry Level Traveling Customer Trainer to assist customers in converting to their system and provide ongoing support. Responsibilities include extensive travel to dealership sites to install software and train personnel, along with remote customer support. Candidates should have a Bachelor's degree or equivalent experience, an outgoing personality, and strong communication skills. This role offers benefits such as medical insurance, a 401(k) plan, and opportunities for professional development.

Qualifications

• Ability to travel 80% of the time.
• Reliable transportation with a valid driver's license.
• Reliable home internet for video conferencing.

Responsibilities

• Travel 80% of the time, both individually and as part of a team.
• Install and convert software for customers at dealership sites.
• Meet with dealership management to identify needs.
• Customize the system and train key dealership personnel.
• Support current customers from home and conduct follow-ups.

Skills

Outgoing personality

Strong communication skills

Education

Bachelor's degree or equivalent experience

Job description

Entry Level Traveling Customer Trainer

Job Overview

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.

In this role, you will travel approximately 80% of the time, both individually and with a team installing and converting our software for customers. You will meet dealership management to understand their needs, customize the system, and train key personnel. When not on site, you will support current customers from home, prepare for future trips, and conduct follow‑ups from the office.

Responsibilities

• Travel 80% of the time, both individually and as part of a team.
• Install and convert software for customers at dealership sites.
• Meet with dealership management to identify needs.
• Customize the system and train key dealership personnel.
• Support current customers, prepare for future trips, and conduct follow‑ups from home office.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to travel 80% of the time.
• Outgoing, friendly personality.
• Strong written and verbal communication skills.
• Reliable transportation with a valid driver’s license; fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
• Reliable home internet with sufficient bandwidth for video conferencing.

Benefits

• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) with up to 6% matching.
• Paid vacation and sick days.
• Eight paid holidays.
• Referral bonuses.
• Professional development and training.
• Promotion from within.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Employment details

Senior level: Entry level
Employment type: Full-time
Job function: Information Technology

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