Entry Level Traveling Customer Trainer

The Reynolds and Reynolds Company; Minneapolis (MN); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) with up to 6% matching

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Professional development and training

Promotion from within

Job summary

A leading software solutions provider in Minnesota seeks an Entry Level Traveling Customer Trainer. The role involves traveling up to 80% of the time to help customers convert to the system, providing training, and ongoing support. Candidates should have a bachelor's degree or equivalent, be outgoing, and possess strong communication skills. Comprehensive benefits including medical, dental, and 401(k) matching are offered.

Qualifications

• Ability to travel 80% of the time.
• Reliable transportation with a valid driver’s license.
• Reliable home internet for video conferencing.

Responsibilities

• Help customers convert smoothly to the Reynolds and Reynolds system.
• Provide training and customer support throughout the process.
• Travel approximately 80% of the time, both individually and with a team.
• Meet with dealership management to understand needs and customize the system.
• Train key dealership personnel on how to use the solution.
• Support current customers and prepare for future trips.

Skills

Outgoing personality

Strong written and verbal communication skills

Education

Bachelor's degree or equivalent experience

Job description

Entry Level Traveling Customer Trainer  at The Reynolds and Reynolds Company

Job Description

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this role you will travel approximately 80% of the time, both individually and with a team, installing and converting our software for customers. You will meet with dealership management to understand each dealership’s needs, customize the system, and train key personnel on how to use the solution. When not at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups from your home office.

Responsibilities

• Help customers convert smoothly to the Reynolds and Reynolds system
• Provide training and customer support throughout the process
• Travel approximately 80% of the time, both individually and with a team
• Meet with dealership management to understand needs and customize the system
• Train key dealership personnel on how to use the solution
• Support current customers, prepare for future trips, and conduct follow-ups from home office

Requirements

• Bachelor's degree or equivalent experience
• Ability to travel 80% of the time
• Outgoing, friendly personality
• Strong written and verbal communication skills
• Reliable transportation, valid driver’s license, fewer than 2 moving violations in last three years and no OVI/DUI/DWI violations in last five years
• Reliable home internet with sufficient bandwidth for video conferencing

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

We strive to offer an environment that provides our associates with the right balance between work and family. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal‑opportunity employer.