Entry Level Traveling Customer Trainer

The Reynolds and Reynolds Company; Birmingham (AL); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 6% matching

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Professional development and training

Promotion from within

Job summary

A software solutions provider in Birmingham, Alabama is seeking a Training Specialist. This role involves traveling 80% of the time to train customers on the software system. Ideal candidates will possess a bachelor’s degree, excellent presentation and communication skills, and the ability to customize solutions for dealerships. The company offers benefits including insurance, 401(k) matching, paid vacation, and professional development.

Qualifications

• Ability to travel 80% of the time.
• Must have reliable transportation and a valid driver’s license with a clean record.
• Stable internet connection for video conferencing.

Responsibilities

• Travel approximately 80% of the time for software installation and training.
• Customize the system for dealership needs.
• Support customers from home office when not onsite.

Skills

Presentation skills

Communication skills

Outgoing personality

Education

Bachelor's degree or equivalent experience

Job description

Job Description

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.

In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.

When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.

Requirements

• Bachelor's degree or equivalent experience
• Ability to travel 80% of the time
• Outgoing, friendly personality
• Strong written and verbal communication skills
• Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
• Must have reliable home internet with sufficient bandwidth for video conferencing

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.