Entry-Level Travel Claims Specialist (Hybrid)

Zurich; Milwaukee (WI); Híbrido; USD 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model (3 days in office, 2

Volunteer leave

Parental leave

Health plan (HDHP)

401(k) with employer match

Descripción de la vacante

Zurich's Travel Guard is seeking an Entry Level Claims Representative to assess and investigate travel-related claims. The role emphasizes empathetic customer service, detailed documentation, and timely resolutions within 30–45 days.

The position offers hybrid work with 3 days in the office and 2 days from home, and training to obtain required licensing within six months. Located within 150 miles of Stevens Point, WI, you will join a global insurer with a strong travel insurance portfolio and

Formación

• 1-2 years of customer service experience.
• Willingness to obtain State Specific Adjuster Licensing within 6 months.
• Excellent written and verbal communication skills.
• Eye for detail for thorough investigations.
• Live within 150 miles of Stevens Point, WI and commute to the office 2-3 days per month.

Responsabilidades

• Assess and investigate travel-related claims.
• Apply policy guidelines and determine coverage and claim validity.
• Maintain timely resolutions within 30-45 days.
• Provide exceptional customer support to claimants throughout the process.
• Communicate with claimants to gather documentation empathetically.
• Keep detailed claim records in internal systems.
• Comply with applicable regulatory requirements.

Conocimientos

Customer service

Communication

Attention to detail

Licensing readiness

Geographic proximity

Descripción del empleo

Zurich's Travel Guard is seeking an Entry Level Claims Representative to assess and investigate travel-related claims. The role emphasizes empathetic customer service, detailed documentation, and timely resolutions within 30–45 days.

The position offers hybrid work with 3 days in the office and 2 days from home, and training to obtain required licensing within six months. Located within 150 miles of Stevens Point, WI, you will join a global insurer with a strong travel insurance portfolio and