Entry-Level Travel Claims Adjuster - Hybrid

Zurich Insurance; Stevens Point (WI); Hybrid; USD 38,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Training provided

Job summary

Zurich Cover-More is seeking an Entry Level Claims Adjuster for the Travel Guard team near Stevens Point, WI. No prior claims experience is required as training is provided, with a 150-mile commuting radius and a hybrid work arrangement offering a mix of office and home days.

You will learn to assess travel-related claims, follow policy guidelines, and communicate clearly with claimants, stakeholders, and internal teams while pursuing licensing within 6 months and supporting accurate, timely

Qualifications

• 1-2 years of customer service experience
• Be eager to learn new skills within the claims and insurance industry
• Excellent written and verbal communication skills
• An eye for details, supporting thorough investigations and precise documentation
• A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
• Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month (if outside of a reasonable commute to the office).

Responsibilities

• Provide exceptional customer support to claimants throughout the claims process
• Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
• Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
• Communicate with claimants using empathy to gather necessary documentation
• Apply policy guidelines to determine coverage and claim validity
• Maintain detailed claim records within the internal claims systems
• Comply with all statutory and regulatory requirements in all applicable jurisdictions

Skills

Customer service

Communication

Empathy

Attention to detail

Licensing within 6m

Job description

Zurich Cover-More is seeking an Entry Level Claims Adjuster for the Travel Guard team near Stevens Point, WI. No prior claims experience is required as training is provided, with a 150-mile commuting radius and a hybrid work arrangement offering a mix of office and home days.

You will learn to assess travel-related claims, follow policy guidelines, and communicate clearly with claimants, stakeholders, and internal teams while pursuing licensing within 6 months and supporting accurate, timely