Hybrid Travel Claims Adjuster – Entry Level

Zurich Cover-More; Milwaukee (WI); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Regular annual leave

Volunteer and parental leave

Résumé du poste

Zurich Cover-More's Travel Guard team is seeking a Claims Adjuster within 150 miles of Stevens Point, WI. You will assess and investigate travel-related claims, apply policy guidelines, and strive for timely resolutions. No prior claims experience?

Training provided; 1–2 years of customer service, strong communication, and attention to detail are valued. Hybrid work with 3 days in the office and 2 days remote supports work-life balance.

Qualifications

• 1-2 years of customer service experience
• Be eager to learn new skills within the claims and insurance industry
• Excellent written and verbal communication skills
• An eye for details, supporting thorough investigations and precise documentation
• A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
• Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month (if outside of a reasonable commute to the office)

Responsabilités

• Provide exceptional customer support to claimants throughout the claims process
• Spend 50-75% of your time conversing with stakeholders to ensure claims are efficiently brought to a final resolution within 30-45 days
• Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
• Communicate with claimants using empathy to gather necessary documentation
• Apply policy guidelines to determine coverage and claim validity
• Maintain detailed claim records within the internal claims systems
• Comply with all statutory and regulatory requirements in all applicable jurisdictions

Connaissances

Customer service

Communication

Attention to detail

Empathy

Licensing in 6 months

Commute 2-3 days/mo

Description du poste

Zurich Cover-More's Travel Guard team is seeking a Claims Adjuster within 150 miles of Stevens Point, WI. You will assess and investigate travel-related claims, apply policy guidelines, and strive for timely resolutions. No prior claims experience?

Training provided; 1–2 years of customer service, strong communication, and attention to detail are valued. Hybrid work with 3 days in the office and 2 days remote supports work-life balance.