Entry-Level Travel Claims Adjuster (Hybrid)

Zurich Cover-More; Houston (TX); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Training provided

Job summary

Zurich Cover-More's Travel Guard brand is seeking an Entry Level Claims Adjuster in Houston, TX. No prior claims or insurance experience required; we provide comprehensive training to succeed.

The role involves assessing and investigating travel-related claims, applying policy guidelines, and delivering timely resolutions while keeping stakeholders informed. The ideal candidate has a high school diploma, 1-2 years in customer service, strong communication skills, keen attention to detail, and

Qualifications

• Minimum of a high school diploma or equivalent.
• 1-2 years of customer service experience.
• Be eager to learn new skills within the claims and insurance industry.
• Excellent written and verbal communication skills.
• An eye for details, supporting thorough investigations and precise documentation.
• A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment.

Responsibilities

• Assess and investigate travel-related claims, applying policy guidelines and ensuring timely resolutions.
• Provide exceptional customer support to claimants throughout the claims process.
• Spend 50-75% of your time conversing with stakeholders to ensure timely resolutions (30-45 days).
• Assess new and existing claims for coverage, conduct investigations and establish clear action plans.
• Communicate with claimants with empathy and gather necessary documentation.
• Apply policy guidelines to determine coverage and claim validity.
• Maintain detailed claim records within internal claims systems.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.

Skills

Customer service

Communication

Attention to detail

Licensing (State) readiness

Education

High school diploma

Job description

Zurich Cover-More's Travel Guard brand is seeking an Entry Level Claims Adjuster in Houston, TX. No prior claims or insurance experience required; we provide comprehensive training to succeed.

The role involves assessing and investigating travel-related claims, applying policy guidelines, and delivering timely resolutions while keeping stakeholders informed. The ideal candidate has a high school diploma, 1-2 years in customer service, strong communication skills, keen attention to detail, and