Entry-Level Travel Claims Examiner — Training Provided, Hybrid

Zurich 56 Company Ltd; Stevens Point (WI); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Hybrid work model

Onboarding program

Career growth

Job summary

Travel Guard is seeking an Entry Level Claims Adjuster in Stevens Point, WI. We’re seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No prior claims experience?

No problem—we’ll provide training to succeed. You’ll assess travel-related claims, apply policy guidelines, and communicate clearly with stakeholders to achieve timely resolutions.

Qualifications

• Minimum a high school diploma or equivalent.
• 1-2 years of customer service experience.
• Willingness to learn and grow in claims/insurance.
• Excellent written and verbal communication skills.
• Detail-oriented with thorough documentation mindset.
• Willingness to obtain State Adjuster Licensing within 6 months.

Responsibilities

• Provide exceptional customer support to claimants throughout the claims process.
• Interact with stakeholders to bring claims to timely resolution (15–25 days).
• Assess coverage and conduct investigations with policy guidelines.
• Maintain detailed claim records in internal systems.
• Ensure compliance with applicable statutory and regulatory requirements.

Skills

High school diploma

Customer service

Attention to detail

Communication skills

Licensing readiness

Education

High school diploma

Job description

Travel Guard is seeking an Entry Level Claims Adjuster in Stevens Point, WI. We’re seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No prior claims experience?

No problem—we’ll provide training to succeed. You’ll assess travel-related claims, apply policy guidelines, and communicate clearly with stakeholders to achieve timely resolutions.