Entry Level Training Associate - Work From Home

spadepartners; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work-from-home

Flexible scheduling

Weekly bonuses

Long-term earning potential

Residual income opportunities

Comprehensive training

Mentorship

Health benefit options

Leadership development

Career growth opportunities

Recognition programs

Travel opportunities

Job summary

spadepartners is seeking motivated, service-focused individuals to join our growing team as Sales & Customer Service Representatives. This role suits someone who enjoys engaging with people, communicates confidently, and seeks a long-term career with growth opportunities.

You will work with individuals and families exploring supplemental benefit programs, guiding them through options and providing professional support throughout the process, with virtual appointments and ongoing training.

Qualifications

• Strong communication and interpersonal skills are essential for interacting with customers.
• Professional and service-oriented attitude to provide excellent customer experience.
• Good organizational and time-management abilities to manage multiple tasks.

Responsibilities

• Connect with individuals who requested benefit information.
• Handle inbound and outbound communication and schedule virtual appointments.
• Present and explain available benefit programs and help members understand options.
• Complete applications and required documentation with accurate client records.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Professional/service-oriented attitude

Time-management

Self-motivated

Ability to work independently

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Job description

Position Summary

We’re looking for motivated, service-focused individuals to join our growing team in Sales & Customer Service Representative positions. This role is ideal for someone who enjoys working with people, communicates confidently, and is interested in building a long-term career with opportunities for professional and leadership growth.

You’ll work directly with individuals and families who have requested information about supplemental benefit programs, helping them understand their available options and providing professional support throughout the process.

About the Organization

For more than 68 years, our organization has helped provide supplemental benefit programs to working families across North America. We work with thousands of labor unions, associations, and organizations, representing millions of members.

Our programs are designed to provide members and their families with long-term protection that can remain in place even when traditional workplace benefits change or end due to retirement, career transitions, or other circumstances.

Our continued growth has created opportunities for individuals looking to develop their communication, customer service, sales, and leadership skills in a supportive environment.

What You'll Be Doing

Your day-to-day responsibilities may include:

• Connecting with individuals who have requested benefit information
• Handling inbound and outbound communication
• Scheduling and conducting virtual appointments
• Presenting and explaining available benefit programs
• Answering questions and helping members understand their options
• Completing applications and required documentation
• Maintaining accurate and organized client records
• Providing follow-up support when needed
• Participating in ongoing training and professional development
• Developing leadership and team-management skills as you progress

What We Offer

• Remote work-from-home opportunity
• Flexible scheduling
• Weekly compensation and performance-based bonuses
• Long-term earning potential
• Residual income opportunities
• Comprehensive training provided
• Hands-on coaching and mentorship
• Health benefit options
• Leadership development
• Performance-based advancement opportunities
• Long-term career progression
• Recognition and incentive programs
• Opportunities to qualify for company-sponsored travel and events

Minimum Qualifications

• Strong communication and interpersonal skills
• Professional and service-oriented attitude
• Good organizational and time-management abilities
• Basic computer proficiency
• Self-motivated and comfortable working independently
• Must be able to pass a background check
• High school diploma or equivalent
• Customer service, retail, or sales experience is an asset but not required

Start Your Next Career

Previous industry experience is not required. We provide the training, resources, and ongoing support needed to learn the position and develop professionally.

All interviews are conducted virtually through video conferencing.