Entry-Level Trainer

Epic; McKinney (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Epic seeks a Trainer to lead in-person and virtual training for physicians, nurses, and healthcare staff, serving as the first point of contact as they transition to Epic. The role includes instructional design, material development, and delivery, with collaboration on workflow-based content to improve software usability.

The position requires relocation to Madison, WI, with travel up to 25–60% of working days and reimbursement of relocation costs.

Qualifications

• Bachelor’s degree or greater (any major).
• Prior education, teaching, or performance experience preferred.
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID‑19 vaccination.

Responsibilities

• Lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff.
• Oversee the training process from design to delivery, including development of materials and scenarios.
• Collaborate with organizations to design workflow-based training content and help make the software more intuitive.
• Work with tight-knit teams to deliver impactful training and improve user experience.

Skills

Public speaking

Training design

Communication

Education

Bachelor’s degree or greater (any major)

Job description

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Trainer you’ll lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many staff and users, shaping their experience as they transition to Epic and helping them save lives.

You will be involved in the training process from start to finish—instructional design, development of training materials and scenarios, and delivery. Outside the classroom, trainers work in tight‑knit teams to design workflow‑based training content, collaborate directly with organizations, and help make our software more intuitive.

Do you enjoy or have experience performing on stage, in a classroom, or as a tour guide? This could be the position for you.

Qualifications

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Epic is an Equal Opportunity Employer. Diversity, equity, and inclusion are written into our principles. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.

We offer comprehensive benefits, merit‑based compensation, and opportunities for growth, including annual raises, bonuses, and stock grants.