Entry Level Toyota Technician

Toyota of Santa Cruz; Capitola (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Entry Level Lube Technician to join their dynamic team. In this role, you will be responsible for performing lube-related services with a focus on customer satisfaction and efficiency. This position offers an excellent opportunity to develop skills in a supportive environment while ensuring vehicles are serviced to the highest standards. If you have a passion for automotive services and a commitment to quality, this is the perfect opportunity to kickstart your career in the automotive industry.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Perform lube oil filter services and vehicle inspections professionally.
• Ensure customer satisfaction and maintain a clean work area.

Skills

Customer Service

Communication Skills

Technical Knowledge

Time Management

Education

High School Diploma or Equivalent

Job description

POSITION DESCRIPTION: Entry Level Toyota Lube Technician

POSITION SUMMARY: Lube Technician is responsible for performing lube related services for customers in a professional and efficient fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Devote himself/herself to ensuring satisfaction to customers.
2. Determine management, production and quality requirements by asking questions and listening.
3. Attend company meetings as required.
4. Maintain a follow-up system that encourages follow through with assigned projects.
5. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
6. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
7. Understand the terminology of the business and keep abreast of technology changes in products and services.
8. Know and understand the federal, state and local requirements which govern the company’s business.
9. Follow lawful directions from supervisors.
10. Understand and follow work rules and procedures.
11. Participate in performance management.
12. Interact well with others and be a positive influence on employee morale.
13. Uphold the company’s non-disclosure and confidentiality policies and agreements.
14. Work evening, weekend, and holiday work hours as required.
15. Perform lube oil filter services in a professional manner and perform vehicle inspections as required.
16. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.
17. Maintain equipment in good working condition and keep the work area safe, clean, and organized.
18. Receive service assignments from the service writer or service manager.
19. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.
20. Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
21. Ensure that the proper paperwork is completed and filed after every job completion.
22. Keep your technical qualifications current by finishing any required training programs.
23. Ensure that the vehicle is cleaner when the job is completed than when the customer dropped it off.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

EDUCATIONAL: High school diploma or the equivalent.

EXPERIENCE: None.

SPECIAL SKILLS (I.E., LICENSES, CERTIFICATIONS, ETC.): Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Lube Technician will be required to move throughout the company facility throughout the shift, and may spend time outdoors in the weather and elements. Must be able to stand for prolonged periods, walk, bend/twist/stoop, kneel/squat, lift over 50 lbs., and reach overhead.