Entry-Level Ticket Sales & Service — Miami Volleyball

LOVB Miami; Florida; On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) match

Paid time off

Parental leave

Team merchandise and ticket allocation

Job summary

LOVB Miami Volleyball is seeking a Ticket Sales and Service Representative in Miami, FL to sell single-match tickets, groups and season memberships for LOVB Miami home games. This entry-level role is perfect for sports fans who enjoy talking with people and want to start a career in sports business.

You will join the inaugural ticketing team ahead of the club's first season, receive hands-on training, and help bring the Miami community into the stands.

Qualifications

• High school diploma or equivalent.
• Eagerness to learn about sales, customer service and the sports industry.
• Strong interpersonal and communication skills, with genuine energy for talking with people.
• Self-motivation, a positive attitude and a strong work ethic.
• Ability to work well on a team‑oriented sales floor.
• Proficiency in Google Workspace (Docs, Sheets, Slides).
• Availability to work evenings, weekends and holidays throughout the competition season.

Responsibilities

• Sell single-match tickets, group packages and season memberships for LOVB Miami home matches.
• Reach potential buyers through phone calls, email, text and in-person conversations.
• Follow up with deposit holders, past inquiries and inbound leads to turn interest into ticket sales.
• Meet and exceed individual activity and sales goals, and contribute to team targets.
• Support sales campaigns, promotions and special offers that drive attendance.
• Connect with youth volleyball clubs, schools, camps and community organizations to build group outings.
• Represent LOVB Miami at matches, tournaments, club events and community outreach.
• Help bring Miami’s Spanish- and Portuguese-speaking communities into the stands.
• Build strong relationships with fans and members, with a focus on satisfaction and renewal.
• Answer ticketing questions and resolve fan issues quickly and professionally.
• Keep accurate records of customer interactions and transactions in the club’s CRM and ticketing platform.
• Work every home match, supporting the box office, walk-up sales and fan services.
• Take part in sales training, call coaching and team meetings.
• Learn LOVB Miami’s players, schedule, venue and story so you can share the club with confidence.
• Develop your skills in prospecting, selling and account service as you grow with the club.

Skills

Customer service

Sales basics

Teamwork

Google Workspace

Evenings/weekends

Education

High School Diploma

Tools

CRM software

Job description

LOVB Miami Volleyball is seeking a Ticket Sales and Service Representative in Miami, FL to sell single-match tickets, groups and season memberships for LOVB Miami home games. This entry-level role is perfect for sports fans who enjoy talking with people and want to start a career in sports business.

You will join the inaugural ticketing team ahead of the club's first season, receive hands-on training, and help bring the Miami community into the stands.