Entry-Level Technical Support & SQL Analyst

Mastercard; O’Fallon (MO); On-site; USD 49,000 - 78,000; Full time

Job summary

A leading financial services corporation is seeking a Customer Technical Services Analyst I in O'Fallon, Missouri. This entry-level role involves providing support to global business partners and customers, managing inquiries, and performing technical analysis. Candidates should have a Bachelor's degree in Information Technology and strong SQL skills. This role offers a competitive salary ranging from $49,000 to $78,000.

Qualifications

• 2-5 years of experience in a related field; prior work experience preferred.
• Good technical knowledge and capability in understanding API interfaces and SQL.
• Ability to work under pressure in an independent environment.

Responsibilities

• Provide customer service to our customers and business partners.
• Act as the front line liaison to determine customer impact.
• Deliver quality intelligence and responses to customer inquiries.

Skills

Technical knowledge of API interfaces

SQL proficiency

Strong communication skills

Team player

Relationship management

Education

Bachelor’s degree in Information Technology

Tools

SQL

UNIX

Oracle

Job description

A leading financial services corporation is seeking a Customer Technical Services Analyst I in O'Fallon, Missouri. This entry-level role involves providing support to global business partners and customers, managing inquiries, and performing technical analysis. Candidates should have a Bachelor's degree in Information Technology and strong SQL skills. This role offers a competitive salary ranging from $49,000 to $78,000.