A human resources firm in San Juan is seeking candidates for a full-time technical assistance role. You will provide customer support, collaborate with the sales team, and conduct product training sessions. The ideal candidate has a Bachelor's degree and 0–2 years of experience. Strong communication skills are essential. This position is office-based with some remote support. Experience in technical assistance is advantageous, and a proactive attitude is welcomed.
Qualifications
0–2 years of related experience preferred.
Able to work collaboratively in a team environment.
Responsibilities
Provide technical assistance to customers regarding product features.
Collaborate with the sales team to address customer inquiries.
Develop and maintain documentation for technical processes.
Conduct product demonstrations and training sessions.
Assist in resolution of product-related issues during sales.
Skills
Strong communication and interpersonal skills
Basic understanding of technical concepts
Proactive attitude
Education
Bachelor's degree in a relevant field
Job description
A human resources firm in San Juan is seeking candidates for a full-time technical assistance role. You will provide customer support, collaborate with the sales team, and conduct product training sessions. The ideal candidate has a Bachelor's degree and 0–2 years of experience. Strong communication skills are essential. This position is office-based with some remote support. Experience in technical assistance is advantageous, and a proactive attitude is welcomed.