STIHL Power Equipment Specialist with Tech Training

Ace Hardware; Fort Collins (CO); On-site; USD 22,041 - 26,174; Part time

Benefits offered by this job

Generous employee discount

Medical, Dental, and Eye Insurance for

401k for qualifying employees

Paid time off for qualifying employees

Job summary

Downtown Ace Hardware – Fort Collins, CO is seeking a detail-oriented STIHL Power Equipment Associate to educate customers on STIHL power tools and maintenance. The role requires strong mechanical understanding and the ability to explain technical concepts clearly in a fast-paced retail setting.

Responsibilities include completing STIHL brand training, building product knowledge, troubleshooting equipment questions, and coordinating service or warranty discussions.

Qualifications

• Strong mechanical understanding of small engines or outdoor power equipment.
• Ability to absorb and apply STIHL brand training quickly.
• High attention to detail and safety awareness.
• Confidence explaining technical concepts clearly to customers.
• Strong organizational skills and task follow-through.
• Reliability, especially on weekends during peak season.
• Initiative and a proactive work attitude.
• Positive, solution-focused communication.

Responsibilities

• Complete and maintain STIHL brand training.
• Develop deep product knowledge across chainsaws, trimmers, blowers, and other outdoor power equipment.
• Educate customers on features, safety, proper usage and maintenance.
• Troubleshoot equipment questions and guide customers toward solutions.
• Maintain accurate inventory and ensure equipment is properly assembled and merchandised.
• Support warranty conversations and service coordination.
• Assist with other outdoor power equipment brands and training.
• Help support Lawn & Garden and other departments as needed.
• Demonstrate precision, follow-through and attention to detail.

Skills

Mechanical understanding

Brand training

Attention to detail

Customer education

Organization

Reliability

Initiative

Clear communication

Job description

Downtown Ace Hardware – Fort Collins, CO is seeking a detail-oriented STIHL Power Equipment Associate to educate customers on STIHL power tools and maintenance. The role requires strong mechanical understanding and the ability to explain technical concepts clearly in a fast-paced retail setting.

Responsibilities include completing STIHL brand training, building product knowledge, troubleshooting equipment questions, and coordinating service or warranty discussions.