Entry-Level Service Assistant – Front Desk & Scheduling

Royal South; Bloomington (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health, Dental, & Vision insurance

Life insurance

401K

Supportive management and surrounding

Rotational schedule Monday through Sat

Saturday lunch

Parts & Service employee discount

Job summary

Royal South Toyota Service is seeking an entry-level Assistant Service Advisor to support our busy Toyota Service Drive. You will welcome customers, assist Service Advisors, answer calls, and schedule appointments while maintaining a professional demeanor.

The role offers growth into a career path within the service department, with opportunities to learn Dealertrack and interact with multiple store teams. This on-site position is ideal for personable individuals seeking a routine with diverse

Qualifications

• Entry-level role with potential to grow into a career.
• Experience in retail or being personable is helpful.
• Willingness to work in a fast-paced service lane.

Responsibilities

• Greet and assist visiting customers in the service lane.
• Assist Advisors with daily tasks.
• Answer phone calls and schedule appointments as needed.
• Communicate clearly with customers about needs and charges.
• Ensure customers are informed about completed work and next steps.
• Use iPad or phone camera as needed for vehicle visuals.
• Maintain a professional and pleasant appearance.
• Coordinate with other store departments to enhance customer experience.

Skills

Customer service

Communication

Organization

Professional appearance

Tools

Dealertrack

Job description

Royal South Toyota Service is seeking an entry-level Assistant Service Advisor to support our busy Toyota Service Drive. You will welcome customers, assist Service Advisors, answer calls, and schedule appointments while maintaining a professional demeanor.

The role offers growth into a career path within the service department, with opportunities to learn Dealertrack and interact with multiple store teams. This on-site position is ideal for personable individuals seeking a routine with diverse